Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access & FTP access via hidden content area? I will check & get back to you soon.

-Thanks

here there are

and what i change was this

https://www.joomshaper.com/forum/question/663

In the moment I have this problem on all the installations

Download the akeeba backup and run in your hosting or localhost.

https://drive.google.com/file/d/18AcmeUv_JUgbYjyszjvGabFqv_aWeoxu/view

https://drive.google.com/file/d/16fMwHR2ZAa3yctnP5rn7zm6YlwB7ijQj/view

-Thanks

It´s not working

Please provide me the cpanel access. I will fix your issue. Thanks

no way to access on this cpanel - If you think that there are any settings to be made in the database or in PHP 7.3, please tell me.

Can we join via remote desktop via anydesk or teamviewer? Thanks

ok - tomorrow at 9 am MEZ via anydesk

Bangladesh time +06 GMT 12AM

9 am MEZ is 14 in Bangladesh

okay

now we can start with the anydesk

Password please

Let me know when your mysql roll back done. Thanks

The database version always applies to a complete server, a rollback for an account is not possible. The move for this account is difficult for other reasons. My question is when is the update for the page builder for the new version coming?

Maybe I found a solution for this single site.... but I be not happy with this case

We will make it compatible with the mysql version 8. But, It will take more time. Thanks

ok - so I must transfer to another server....

I think it would be a good idea to communicate that SPPB is only stable on 5.7. The unnecessary disappointments that Pagebuilder experiences because the technology doesn't work makes me lose the fun in the good software.

I would know: SPPB pro only runs stable up to mysql 5.7 - I would have saved myself 4 hours of time.

Just like the problems with Joomla 4, Helix Ultimate 2 Alpha and SPPB - doesn't work at all.

Hi there, We just made compatibility for the Joomla4. But, Joomla4 & Helix Ultimate 2 alpha does not release a stable version. So, you should ignore using Joomla4 & Helix Ultimate 2 alpha in your production site. Thanks