video background not playing - Forum | JoomShaper
Staff replied SP Page Builder

video background not playing

Asked by Fabrice 3 years ago Last activity 3 years ago

HI, just downloaded savor template, trying to have a video background in the top section, the video (19MO) won't load if I use the Upload tool (file too big apparently). If I feed it the direct url, I have the preview in the administrator but I don't have it on the public site.

So, if it is a problem of file size, hjow can I change the SpPage builder setting so it can upload it coorectly and eventually read it. If such is not the case, how do I force it to read the video?

4 replies

Fabrice Asked this

nb :
1 - The media manaer doesn't show the .mp4 files that I can have in my image file folder.
2 - The upload File button in your video option Media Manager gives me the wheeel of death.

Fabrice Asked this

Well... The youtube option doesn't work either. What the ?

Fabrice Asked this

OK, nailed it, it was overshadowed by the Overlay option 100%.
Remains the problem of the loading video option.
Thanks.

Toufiq Senior Staff

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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