Slide Show Hero Not Visible On Frontend And Laptop Edit View On SPPB - Question | JoomShaper
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Slide Show Hero Not Visible On Frontend And Laptop Edit View On SPPB

DS

Duck & Shark

SP Page Builder 2 years ago

Problem: The Hero Section Which is a SlideShow is not visible on front end when published and also not visible for edit in sp page builder. we have been trying to figure out the problem and even imported a different slideshow Block but encountered the same problem: Here is a video Description of the Problem.

https://www.awesomescreenshot.com/video/19078845?key=a3c8d5ca193d6a62af8528858adbb0d7

Expected behavior: We want to be able to access slideshow blocks on the frontend and in the editor.

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6 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #122620

Hi there!

Thanks for the video and the admin access.

Is this issue happening with a specific page or for everywhere?

Can I create a test page there and publish to check?

Best Regards

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DS
Duck & Shark
Accepted Answer
2 years ago #122681

Yes, it is happening on every page. Sure, you may create a test page to check.

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DS
Duck & Shark
Accepted Answer
2 years ago #122994

Hello, we still do not have feedback on this ticket yet. Were you able to find anything?

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #124158

Hi,

I am really sorry for the unwanted delay.

I have created a test page named "testF" and assigned it to a menu item called "testF". Would you please check and let me know?

I have attached 3 slideshows there. It seems okay to me at my end.

Best Regards

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DS
Duck & Shark
Accepted Answer
2 years ago #124177

It is still not working as expected. Go through the screen recording for further context. https://www.awesomescreenshot.com/video/19382087?key=3971c96877e1951dd22bc420f716feec

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #124205

Hi,

Strange indeed!

Please check my screencast here:

https://www.loom.com/share/b3d5c38758554313b31ded26adc41c20?sid=2b031731-bc0c-4719-a4cd-244e6988839a

All seems okay at my end!

Would you please share your device resolution where you are testing?

Best Regards

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