The Page Layouts Section And General Settings Languages Section are Not Loading. - Question | JoomShaper
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The Page Layouts Section And General Settings Languages Section are Not Loading.

T

Tim

SP Page Builder 2 years ago

Hi all,

I am using SP Page Builder Pro version 4.0.6. The Page layouts section and general settings languages section are not loading. I am not sure what is going on as I have tried to upgrade it to version 5 and still the same issue.

Any help on this would be greatly appreciated, thanks.

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4 Answers
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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #122815

Hi there!

Sorry for your experience.

Did you mean these?

https://prnt.sc/lqNp4Z00DkLP

https://prnt.sc/XKkpji6tusvl

Kindly, describe your issue a little bit more with screenshot or screencast about where the problem is and if there is any error statement appears?

Best Regards

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T
Tim
Accepted Answer
2 years ago #123052

Hi Rashida,

Yes I am not being able to see those scetions that you have mentioned using screenshots.

Following screenshot shows my issues, it just get stuck on loading screen.

https://prnt.sc/m1Hp8ZQ6JVTQ

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #123496

Hi,

Sorry for delay. Have you followed these, please?

https://www.joomshaper.com/documentation/sp-page-builder/how-to-tips#how-to-add-the-license-key-and-activate-pro-feature

If yes, please clear your Joomla cache from system and check again.

System>clear cache: https://prnt.sc/Uye-9dKg7qbZ

Best Regards

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #124077

Thanks for accepting the answer:)

Have a nice day!

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