The Character ' is Showing Up In The Top-left Corner Of Website Suddenly. Why? And How Can I Remove It?
Nikk
I don't know if its a pagebuilder issue or a Helix issue but suddenly this character ' shows up in the top-left corner and I can't seem to find out why it suddenly appeared, or how to remove it.
Its happening to a bunch of websites I see so its not related to a single mistake on one website.
Any clues what this is all about?
Paul Frankowski
Accepted AnswerOk, I found it. FIXED :) -- you own Me & Rashida a big pizza - that problem is from plugin : AA Easy Analytics Tracking (v1.0.1, 2021) when is disabled - no extra ' mark. As you can see your task was beyond JoomShaper support , problem was caused by external plugin.
Now disable that plugin on all sites and replace with correct coded. And have a wonderful day :)
Nikk
Accepted AnswerOh wow, that's remarkable, and big big thanks for solving this strange bug. Especially considering it had nothing to do with Page Builder - I apologize for thinking that was the common denominator!
I owe you a big pizza indeed!!
Rashida Rahman
Accepted AnswerHi there!
Sorry to hear that.
Can I have a site URL of any one of them to check, please?
Best Regards
Nikk
Accepted AnswerSure, I sent a few URLs your way...
Paul Frankowski
Accepted AnswerIf I may....
I checked 3 of your sites, and I have one theory.
It's somehow from your Accessibility Userway script/plugin. Please disable/remove it for 60sec and preview site again, and probably you will not see " ' " anymore.
That's why you see it on all sites where you have that Userway script/plugin regardless of used template, Helix (vcbh, wellnesseveryday) and Gantry (pecc-org).
If I have right - please contact with userway.org support this time. There is tiny mistake in their code.
Nikk
Accepted AnswerHi Paul,
I thought the same, because if I use the "inspect" function in Chrome i saw some code the suggested it was the UserWay script.
However, the PECC website does NOT use the UserWay script (which is why i included that URL). The only thing in common - that I can think of - is that they all use SP Page Builder.
Looking at the code, it looks like all sites reference offcanvas if I highlight the character and inspect the code...
Paul Frankowski
Accepted AnswerIf you think it's somehow caused by SPPB "issue", check on subpage where you have classic article or different component view. I did it for you, and even on subpage with EasyBlog view you still have it.
I agree it's not easy to find tiny " ' " bug.
Paul Frankowski
Accepted AnswerNcklas, why on wellnesseveryday you still use old SPPB 3.7 from Aug 2021 !? We cannot support it anymore. You should have SPPB 3.8.10 at least. On all sites you have such a old version?