I'm building a new site for my agency with Megainc theme and you can view the homepage here: http://phoenixdigitalv2-com.stackstaging.com The issue I am having is with the article author biography. It has pulled my Gravatar image through but not the biography. For ref. see http://phoenixdigitalv2-com.stackstaging.com/blog-list/seo/why-reviews-are-good-for-your-website and also https://en.gravatar.com/phoenixdigitalbh12
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Templates
Gravatar biography not pulling through (but the image is)
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Ofi Khan Staff
Awesome! It looks like you have done it.
Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.
4 more replies
Ofi Khan Staff
Hello Richard Gosler
It looks like you have customized the template. Sorry, we do not provide customization support.
Best regards
Richard Gosler Asked this
Hi Ofi,
I've made no customisations to the templates. It is exactly as downloaded. If you look at https://beta.phoenixdigital.media/index.php/en/blog-list/burial/how-to-win-clients-and-influence-markets this is the theme with demo content and zero changes made and you can see it is the same.
Ofi Khan Staff
I have checked the quickstart. I am not getting any Gravatar options. You can also check the quickstart or the demo.
Richard Gosler Asked this
If I go to Template Styles > Megainc - Default > Template Options > Blog > Details and then the tooltip for Author Bio it says, 'This option will show user bio as author information along with author Gravatar if the profile plugin is enabled.'
https://prnt.sc/XFDIngG_lhwg
Richard Gosler Asked this
I couldn't actually find a profile plugin to enable so could you steer me in the right direction please ?
Richard Gosler Asked this
I found it! http://phoenixdigitalv2-com.stackstaging.com/blog-list/seo/why-reviews-are-good-for-your-website
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