Giving "managers" Access To SP5 Administration Interface - Question | JoomShaper
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Giving "managers" Access To SP5 Administration Interface

DJ

Duncan Jarvis

SP Page Builder 2 years ago

Have just upgraded from SP4 to SP5. My "managers" which could access the sdministration interface in SP4 now get told that they must be an administrator to access SP5. According to Joomla they still have the required permissions but SP5 is not recognising that. Am I missing something? If not how do I revert to SP4?

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7 Answers
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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #125395

If I may...

We very apologize for the problem, we actually found the source of the problem. This will be fixed soon in SPPB 5.0.7 update.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #124594

Hi

Thanks for contacting us, could you please give me a screenshot of your issue?

-Regards.

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DJ
Duncan Jarvis
Accepted Answer
2 years ago #124732

I give my “managers” permission to access the SP PageBuilder Pro Administration Interface. It is them that design pages:

I’m the only “administrator” – I control the system, not author pages. This has worked fine for the last 2 years.

Following upgrade to version 5 this morning only I can access the SP Page Builder Pro component. My “managers” get the following screen:

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #124886

Give me your super admin access please.

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DJ
Duncan Jarvis
Accepted Answer
2 years ago #124906

see hidden reply

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #125396

Hi,

We have also faced this issue and it is in our bug list already, In SPPB 507 it will be fixed hopefully.

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