Hi,
I am using Sp page builder on my website: https://serwer1607225.home.pl/autoinstalator/joomla8
I am using interactions while scrolling in few places. They are not working. After the page is loaded the image with interaction is frozen in place. Also none of youtube videos are not showing on the website.
For example there are a lot of interactions on the page : https://serwer1607225.home.pl/autoinstalator/joomla8/index.php?option=com_sppagebuilder&view=page&id=48&Itemid=238&lang=de
You have a Custom Code in Template Options -> Custom Code -> Before Head section. It is interrupting the scroll animation. Please remove this and the the animation will work fine.
Hi
Thanks for contacting us. Which version of page builder are you using?
-Regards.
Version: 3.8.10
Could you please give me your super admin access?
Answer in hidden.
Is this your administrative URL?
This
Could you please keep a backup and update your page builder?
After updating Sp page builder to Version: 5.0.8 the whole website is not working. Even Sp page builder panel is not working. Opening website give "404 syntax error, unexpected ')'" error. If I try to go to : Components - Sp page builder i get 500 "Request failed with status code 500" error.
Hello Mateusz Bakun
I have installed SP Page Builder 3 on your site. Which animation is not working? Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur
Best regards
Thanks, I see that website is working again as before. For example on this page: https://serwer1607225.home.pl/autoinstalator/joomla8/index.php?option=com_sppagebuilder&view=page&id=48&Itemid=238&lang=de
How it looks: https://imgur.com/a6JXyNo
How it should look: https://imgur.com/cDLX70j
The images are frozen in place after loading page. If I reload page with F5 while im scrolled to this part, the image is shown but not moving with scrolling.
Thank you very much. That was the cause of problems. Everything is working now.
You are welcome 😊
I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on
This will inspire us to improve.
