Interactions And Videos are Not Working
Mateusz Bakun
Hi, I am using Sp page builder on my website: https://serwer1607225.home.pl/autoinstalator/joomla8 I am using interactions while scrolling in few places. They are not working. After the page is loaded the image with interaction is frozen in place. Also none of youtube videos are not showing on the website.
For example there are a lot of interactions on the page : https://serwer1607225.home.pl/autoinstalator/joomla8/index.php?option=com_sppagebuilder&view=page&id=48&Itemid=238&lang=de
Ofi Khan
Accepted AnswerYou have a Custom Code in Template Options -> Custom Code -> Before Head section. It is interrupting the scroll animation. Please remove this and the the animation will work fine.
Mehtaz Afsana Borsha
Accepted AnswerHi
Thanks for contacting us. Which version of page builder are you using?
-Regards.
Mateusz Bakun
Accepted AnswerVersion: 3.8.10
Mateusz Bakun
Accepted AnswerAfter updating Sp page builder to Version: 5.0.8 the whole website is not working. Even Sp page builder panel is not working. Opening website give "404 syntax error, unexpected ')'" error. If I try to go to : Components - Sp page builder i get 500 "Request failed with status code 500" error.
Ofi Khan
Accepted AnswerMateusz Bakun
Accepted AnswerThanks, I see that website is working again as before. For example on this page: https://serwer1607225.home.pl/autoinstalator/joomla8/index.php?option=com_sppagebuilder&view=page&id=48&Itemid=238&lang=de How it looks: https://imgur.com/a6JXyNo How it should look: https://imgur.com/cDLX70j The images are frozen in place after loading page. If I reload page with F5 while im scrolled to this part, the image is shown but not moving with scrolling.
Mateusz Bakun
Accepted AnswerThank you very much. That was the cause of problems. Everything is working now.
Ofi Khan
Accepted AnswerYou are welcome 😊
I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on
This will inspire us to improve.