Clients Addon issue - Forum | JoomShaper
Staff replied SP Page Builder

Clients Addon issue

Asked by Ahmed Balfaqih 3 years ago Last activity 3 years ago

Hello support,

I am at the start of completely revamping our website (https://www.clickgrafix.com)

At the home page of the existing site, I am using the Clients add on.
https://clickgrafix.com/#:~:text=our%20projects%20here-,Trusted%20By,-Some%20of%20our
The clients logos is how I want them. It crawls. The SP Page Builder I am using is 4.0. That is because there is a toggle the Use as Carousel (see 1s image).

However, in the development server that I am using, I am using the latest Joomla and SP Page Builder 5x. When I add the Clients addon, I get more than one row. That it is not how I want it. I want just one row, and let crawl like the top one.
See https://clickgrafix.com/#:~:text=our%20projects%20here-,Trusted%20By,-Some%20of%20our
The setting of the Addon does not have any Carousel. (see 2n image)

Image 1
https://www.dropbox.com/scl/fi/86tagtwx6k9zbjk0ng4d3/clients-addon-sp4x0.png?rlkey=nq93xmiv2dwufj5k92ieu34b1&dl=0

Image 2
https://www.dropbox.com/scl/fi/pij2esstsgzhcuubiofpq/clients-addon-sp5x0.png?rlkey=1hl4k415s74va062q2d02tttt&dl=0

Thank you.

5 replies

Ahmed Balfaqih Asked this

This is the first time I did not get an answer within 48 hours

Ahmed Balfaqih Asked this

Since I got no aswers, I removed SP Joomshaper, and the templates, and restart with an older version of your SP Page Builder. A few days of work went down the drain. This is so unlike Joomshaper. I have been your loyal customer from almost 10 years, if not more. Something is not right. Hire more people please.

Ahmed Balfaqih Asked this

When I use the Helix Ulimate template, the Clients Add on had the Carousel option.

Pavel
3 years ago · edited

Hi. Looks like your other template has overriden addon. Check if ther is .../YOUR_TEMPLATE/sppagebuilder folder. If yes, delete this folder.

Thus, you hurried, deleting all the work done. And this is not Joomshaper's fault, but fault of template customization.

Toufiq Senior Staff

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Which template did you use on your site? Currently your site contains Helix Ultimate and client addon works fine.

-Thanks

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