Awaiting an answer Templates

Seeking Assistance with Formatting and Resolving Errors on Shaper Estate

Asked by Laetitia G 3 years ago Last activity 3 years ago

Hello everyone,

I recently purchased the Shaper Estate template for my real estate project, but I'm encountering several difficulties when it comes to customizing the property image display. I've noticed the lack of automatic image resizing and the limitation in modifying thumbnail layouts.

Unfortunately, the current display leaves much to be desired, as the photos appear overly large on the screen. Additionally, I'm unable to set a price higher than 10,000,000. When I attempt to do so, I receive the following concerning error message:

"Save failed with the following error: Out of range value for column 'price' at row 1."

I'm in need of assistance to address these issues, as I've been unable to locate a comprehensive user manual. Your expertise would be greatly appreciated in helping me overcome these hurdles.

Thank you very much in advance for any help you can provide.

Best regards,
Laetitia

12 replies

Oldest first Newest first Most helpful
Toufiq Senior Staff
3 years ago

Hi there,

I appreciate you reaching out. Will you please provide me the Joomla administrator access & FTP access to check the issue? I will check & get back to you soon. 

-Thanks

Laetitia G Asked this
3 years ago

Hello,

please find all access below

Laetitia G Asked this
3 years ago

here more informations

Toufiq Senior Staff
3 years ago

Developer team said that need the database access. Thanks

Laetitia G Asked this
3 years ago

Hello !
Where do I change the city/state location?
I mean, I need to delete states from the template as they are in US and we are in Thailand.
An also I would like to select the order of the city. Can you just tell me where I can do it please?

Toufiq Senior Staff
3 years ago

Can you share a screenshot that you want to change exactly?

Laetitia G Asked this
3 years ago

I also have a question, as i'm selling houses in Euros and Thai Baht, how can we make the search only in thai baht for the sell category and euros for rental?

Toufiq Senior Staff
3 years ago

Delete your existing properties and create new properties. I hope your problem will be solve. Thanks

Laetitia G Asked this
3 years ago

Already deleted but still appearing. I don't know where to delete it.

Laetitia G Asked this
3 years ago

The problem is there's no list of city or town. So whenerver you put it in the input, you create mutliple times the same city.

Toufiq Senior Staff
3 years ago

Please check now. Thanks

Laetitia G Asked this
3 years ago

Hello Toufiq !
How are you?
Actually, I am working on another client's website for real estate.
I've posted a problem about this new website and I can't solve this problem myself.
Could you please help me?
I have to deliver the project this week.
Thank you!
Best regards
Laetitia

Toufiq Senior Staff
3 years ago

Will you please tell me your issue in details? Thanks

Laetitia G Asked this
3 years ago

I have finalized the installation of my real estate site and I am having a lot of problems with the search filters.
1- only one property is displayed in the “half map” page https://demo.elementfx.com/buy-rent
2- search filters do not display houses correctly ex: location does not work
3- for the "Full map" whenever you are searching in the search bar, you are redirected to another page. I want to stay in the same page and the properties show inside of the map ans same, filter by location is not working https://demo.elementfx.com/home/home-search-by-map
4- image in the description page for properties are way to big and need to be change to a caroussel

For tour booking:https://demo.elementfx.com/index.php/holidays
1- impossible to put a tour without giving a start or end date. My tours are available all year and whenever we search we have "This package is not available!" I want the date to be optionnal
2- the filter on the left shows no choices for search as well.
3- filter to search a location shows twice Chiangrai

Transport booking

No title or description is shown unless you click on it https://demo.elementfx.com/index.php/holidays on the bottom
Thanks in advance for your help🙏🏼😃

Toufiq Senior Staff
3 years ago

Please check now and let me know. It depends on map zooom in zoom out how many items will show. Thanks

Laetitia G Asked this
3 years ago

Thank you yes, I can see some changes but still have some bugs to fix.

  1. https://demo.elementfx.com/buy-rent still have the problem with the filter for the location
  2. https://demo.elementfx.com/home/home-search-by-map
    The problem isn't solve. The some picture is not showing the property title and whenever we search we are automatically redirected to another page. I would like the same function as half map, like when we search it's directly located on the map.
    3- Image in description too big, i wish i could change it into a caroussel or something smaller than the huge screen.
    The problem is the picture resolution and the weight of the picture. If i want qulity the size will be to heavy.
    4- https://demo.elementfx.com/index.php/holidays no changes still the same problem.

I wanted to know if your team came provide some personalized features. Do you make this kind of service?
Of course i'm not asking for free but since you developped this component, it seems easier to make the changes.

Thanks in advance
Laetitia

Log in to reply.