SP Page Builder Frontend Editor Not Work After Upgrade - Question | JoomShaper
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SP Page Builder Frontend Editor Not Work After Upgrade

M

Marco

SP Page Builder 1 month ago

Hi, after upgrading to version 5.0.8 the frontend editor displays a blank page and it is not possible to edit existing or new pages (but they are correctly visible in the preview), how we can fix?

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9 Answers
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #127536

Hello Marco

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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M
Marco
Accepted Answer
2 weeks ago #129359

Sure, thank you

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M
Marco
Accepted Answer
2 weeks ago #129754

Please, I wait for fix the problem, best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 weeks ago #129810

Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial

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M
Marco
Accepted Answer
2 weeks ago #129848

How I can share the zip here? I don't see any function to share the file

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 week ago #130517

Please share it to any drive and share the link here in the hidden content.

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M
Marco
Accepted Answer
1 week ago #130679

Attached the link

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 week ago #130774

Your site backup works on localhost and my private server. Somehow your hosting provider is blocking resources and Frontend Editor is not loading. Please talk to your hosting provider about this.

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M
Marco
Accepted Answer
1 week ago #130831

could it be the php version in use? PHP 7.4.33

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