Frontend Editor Not Saving - After Updating To Newest Joomla And SP Page Builder - Question | JoomShaper
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Frontend Editor Not Saving - After Updating To Newest Joomla And SP Page Builder

RE

Renata Eager

SP Page Builder 3 years ago

Not sure why SP Page Builder stopped saving on certain pages.

Keep getting warming about PHP file not writeable since update, but it seems to be on my end. Keep having to check in SP Page Builder table in Joomla.

What I am Using : Helix Utimate Template. Current Sp Page Builder & current Joomla 4 Website: www.ress.com.au

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14 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #74448

Hi there,

Sorry for the inconvenience. I need your assistance to solve your issue. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Let me know some information

  1. Did you use any third party script or third party extension
  2. What is your PHP version
  3. Do you use CloudFlare SSL certificate
  4. Download a backup of your site and check your site on your localhost.

-Thanks

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RE
Renata Eager
Accepted Answer
3 years ago #77858

Sorry for taking so long...

  1. Not that I can think of
  2. PHP 8.0.21
  3. Using Comodo SSL
  4. I have tried to use back up on another url and the backend Joomla is all in text and SP page builder doesn't work.
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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #77890

Will you please provide me the Joomla administrator access to check the issue?

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RE
Renata Eager
Accepted Answer
3 years ago #77919

Hi, Thanks for your help. Details are below..

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #77956

Please tell me pages name which is occurred the problem. Thanks

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RE
Renata Eager
Accepted Answer
3 years ago #77960

Pages that Dont Save

  • Home Page
  • Solar SOlutions
  • Access Control
  • Perimeter Protection
  • CCTV

Pages that work

  • Contact Us
  • Electronic Key Cabinets
  • About us
  • Intercom
  • Services
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OB
Olaf Bieler
Accepted Answer
3 years ago #77974

Don't want to hijack this thread. But - same (or similar?) problem here. Trying to fill a long table. Would no problem to do this at the front end. But doesn't save anything if using the inline edit option. Using the toolbox as in backend is ok. Helix Utimate Template, Current SP Page Builder Pro, Joomla 4, PHP 8.0 Editing content in "Text Block" plugin is doing fine.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #77977

I have created a test page and checked home page. It works after reloaded article addon. Another thing is i did a mistake. I have deleted some sections from the Solar SOlutions. Do you have akeeba backup of your site?

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RE
Renata Eager
Accepted Answer
3 years ago #78031

The website doesn't seem fixed. Not All PAges are saving. for example CCTV. Just cycles.

I can't add or change anything now on the Solar Page. It looks a mess.

I dont want to use the back up because the saving issue will return again. If I use an older backup, I might as well redo the page.

I tried rebuilding solar page from stratch, but "Live Page"https://www.ress.com.au/products/solar-solutions is just not working!. Font and colour etc not working.

What has gone wrong?

This project has cost so much time for me, I am now working for free.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #78065

Please give me super admin access.

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RE
Renata Eager
Accepted Answer
3 years ago #78548

Hi Toufiq,

I have updated your access to super.

I have been fixing the solar solutions page that was removed, it looks ok on my mobile phone, but desktop view is only text.

Not sure if that helps work out this error. At least I can save on this page.

Let me know how you go.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #78696

I have checked my end and it works fine. Please check the screenshot.

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RE
Renata Eager
Accepted Answer
3 years ago #78767

Anytime, I make a change it looks like this (below link). Then the next day it looks normal.

But in your example there are words missing in the white boxes. I had to re do them a few times and play around with the icon function to get them to appear. But everytime I make a change now it looks like the below image for a day.

https://docs.google.com/document/d/15r9HYxR07jKNLbkGkDf0n6aOg9Hm1BKFDnepQPkXzwg/edit?usp=sharing

Also these pages still do not save, if I make any edits on the frontend. Do I have to rebuild these?

  • Home Page
  • Access Control
  • Perimeter Protection
  • CCTV
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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #78782

Not clear your screenshot. Can you hint me or indicate the area of problem. Thanks

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