Why Does SP Page Builder Pro Keep Erasing Content? - Question | JoomShaper
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Why Does SP Page Builder Pro Keep Erasing Content?

SF

Scott Frank

SP Page Builder 2 years ago

After duplicating a page and replacing the content. SP Page Builder Pro ALWAYS reverts back to the original, even after several Saves. Why does this occur and how do I fix it? This happens on with both front-end editing and back-end editing.

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5 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #127722

Hi

Thanks for contacting us. Could you please give me any screenvideo of your issue?

-Regards.

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SF
Scott Frank
Accepted Answer
2 years ago #128043

I found the issue. After about an hour or so, Page Builder times out. So nothing is saved. After reloading the page, quickly editing the content, and saving the page, it works fine. I just have to remember to reload the page after an hour to prevent it from timing out.

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B
blue_Shift
Accepted Answer
2 years ago #128039

I have found you need the page to be linked to a menu item to write your changes to the database; otherwise you are using some sort of (temporary) cache. I keep a hidden menu for pages still in development.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #128118

Yes you have to do this, glad to know that you can find it. You can now close this post by accepting the answer.

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SF
Scott Frank
Accepted Answer
2 years ago #128044

Thanks for your answer. In my case, it was linked to a menu. But I found the issue. After about an hour or so, Page Builder times out. So nothing is saved. After reloading the page, quickly editing the content, and saving the page, it works fine. I just have to remember to reload the page after an hour to prevent it from timing out.

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