ARINO - Question | JoomShaper
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ARINO

Rhema N. Abu

Rhema N. Abu

Template 2 years ago

Hi, i used ARINO to build a site , i noticed the categories view does not display subcategories in the mobile view and does not also display the products (articles number)

i tried doing the settings at the modules end to display subcategories ..it just would not work i need the categories to display subcategories and the product counts figures as well please help!

i tried raising a ticket in support forum but Nia keeps sending me to documentations 🙁

please help, it's URGENT!!

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4 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #127680

Hi Rhema N. Abu,

Sorry to hear that.

Is the desktop view shows those information?

Would you please give me your site URL here to check along with the exact page you have issue with?

Best Regards

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Rhema N. Abu
Rhema N. Abu
Accepted Answer
2 years ago #127856

Hello Rashidat, so the Arino Template has issues and honestly i have built a client website with it already and they have gone live already,

1, the search bar does not work 2. the shipping information only shows up once and that is after first registrtaion, if you login again with your details and want to shop , the shipping details would not display , i checked my configs and everything seems fine, i cant seem to figure why the shipping disappears . 3. the categories on mobile dooes not display sub categories .

please help check this out , i would send you logins privately.

thank you,

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Rhema N. Abu
Rhema N. Abu
Accepted Answer
2 years ago #128216

this is the 5th day, yet no answer still.. No thanks at Joomshaper support

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #129193

Hi Rhema N. Abu,

Please take my apology.

I could not login with the given credentials. Would you please provide me access again?

Best Regards

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