Sp Page Builder 5 - Everything Disapears - Question | JoomShaper
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Sp Page Builder 5 - Everything Disapears

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sydk2017

SP Page Builder 2 years ago

I have created a page with SP Page builder 5. When page is saved everything still shows on front end. But if the page is opened again - everything disappears. All addons, columns, sections,- everything is gone. Everything is gone on front end as well.

Just upgraded to latest version and the problem still occurs.

Thought I'd try the new page builder, but guess I need to stick to the old one for now.

Please let me know when this is fixed, and I'll try again.

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6 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #128601

Hi there!

Sorry for your experience.

Did you mean the issue is happening with the latest version of SPPB, which is 5.0.9?

I have just checked and the issue is not happening at my end.

Would you please give me a screencast video illustrating the whole thing?

Best Regards

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S
sydk2017
Accepted Answer
2 years ago #129424

Please see login info below - you can see for yourself.

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S
sydk2017
Accepted Answer
2 years ago #129693

Hi Rashida,

Have you had a chance to log in yet? This is latest version of SPPB, which is 5.0.9.

Please let me know how to fix this problem,

Thanks,

Syd

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S
sydk2017
Accepted Answer
2 years ago #130434

Hi Rashida,

Just checking in. Have you had a chance to log in yet, so you can see the problem I'm having?

Thanks,

Syd

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #131233

Hi Syd,

Please take my sincere apology for the delayed response.

I have just logged in to your backend and opened the existing SPPB pages in the frontend editor and they are looking fine at my end. Here is a screencast for your convenience in the hidden content box.

Best Regards

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S
sydk2017
Accepted Answer
2 years ago #131381

Hi Rashida,

You didn't do anything. Please try to add a new page, add some modules, type in some contenet, etc. Nothing saves, nothing works. Also use it in backend mode - I never use front end editor. What you see are the initial pages I created, but since then, it does not allow anything else to be created, copied, deleted, etc.

Make sure you open and save the pages a couple times - then you will see that everything you add disappears.

Thanks,

Syd

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