Sp Page Builder 5 - Everything Disapears - Forum | JoomShaper
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Sp Page Builder 5 - Everything Disapears

Asked by sydk2017 3 years ago Last activity 3 years ago

I have created a page with SP Page builder 5. When page is saved everything still shows on front end. But if the page is opened again - everything disappears. All addons, columns, sections,- everything is gone. Everything is gone on front end as well.

Just upgraded to latest version and the problem still occurs.

Thought I'd try the new page builder, but guess I need to stick to the old one for now.

Please let me know when this is fixed, and I'll try again.

6 replies

Rashida Rahman Staff

Hi there!

Sorry for your experience.

Did you mean the issue is happening with the latest version of SPPB, which is 5.0.9?

I have just checked and the issue is not happening at my end.

Would you please give me a screencast video illustrating the whole thing?

Best Regards

sydk2017 Asked this

Please see login info below - you can see for yourself.

sydk2017 Asked this

Hi Rashida,

Have you had a chance to log in yet? This is latest version of SPPB, which is 5.0.9.

Please let me know how to fix this problem,

Thanks,

Syd

sydk2017 Asked this

Hi Rashida,

Just checking in. Have you had a chance to log in yet, so you can see the problem I'm having?

Thanks,

Syd

Rashida Rahman Staff

Hi Syd,

Please take my sincere apology for the delayed response.

I have just logged in to your backend and opened the existing SPPB pages in the frontend editor and they are looking fine at my end. Here is a screencast for your convenience in the hidden content box.

Best Regards

sydk2017 Asked this

Hi Rashida,

You didn't do anything. Please try to add a new page, add some modules, type in some contenet, etc. Nothing saves, nothing works. Also use it in backend mode - I never use front end editor. What you see are the initial pages I created, but since then, it does not allow anything else to be created, copied, deleted, etc.

Make sure you open and save the pages a couple times - then you will see that everything you add disappears.

Thanks,

Syd

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