Page Builder Only Showing The Footer? - Question | JoomShaper

Page Builder Only Showing The Footer?

Michael

Michael

SP Page Builder 1 week ago

I am currently trying to put a demo web site together for the company and after days of work, I'm in a bit of a panic here, because while making some slight adjustments to padding - all of a sudden - SP Page Editor is not showing or allowing me to access the Home Page and only shows the footer.

The web page is still intact, because I can see it publically - this issue seems to be limited to the editor.

Any ideas would be great.

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13 Answers
Michael
Michael
Accepted Answer
1 week ago #130503

I was able to troubleshoot and resolve the issue by first starting over completely. Then, once Joomla was installed and the template was active, I performed the same task;

I used the SP Page Editor to change the peoperty of the padding from 110 to 50 and it caused the issue once again, immediately. The SP Page editor failed to present the full page for editing, and the condition where only the footer shows is now present.

I was able to open a separate tab, and inspect the elements.

.sp-page-builder .page-content #section-id-1499684885832 { padding-top: 50px; <-- This is the one that I changed padding-right: 0px; padding-bottom: 100px; padding-left: 0px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;

Adjusting the padding here back to 110 resolved the issue immeidately adn restored the SP Page Builder to now show the full page for editing.

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martin
martin
Accepted Answer
1 week ago #130407

unfortunately i know the problem, unfortunately i wait some weeks for answer

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 week ago #130445

Hello martin,

Sorry for your experience. Would you please give me your forum post link?

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Michael
Michael
Accepted Answer
1 week ago #130451

Yes, both of these articles are good. I checked the system for both and they are there and working correctly.

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Michael
Michael
Accepted Answer
1 week ago #130452

I can edit other pages just fine - just not the home page where I was fooling around with padding...

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 week ago #130510

Would you please give me your admin access in the hidden content box?

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Michael
Michael
Accepted Answer
1 week ago #130612

Absolutely. I've created an account for you.

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Michael
Michael
Accepted Answer
1 week ago #130613

Also important to know;

  • It happens only when editing the padding.
  • Switching from one template style to another may allow the ability to see the issue
    • The issue (in the most current example) was a missing image. It was there when I saved the page and gone when the page was returned after saving it.
    • By switching template styles, I was able to see see the issue and correct it by re-applying the image.

There is something weird happening.

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martin
martin
Accepted Answer
1 week ago #130474
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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 week ago #130509

Thanks for the link...

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Michael
Michael
Accepted Answer
1 week ago #130477

Martin! I do remember clicking a button for Production Mode - where do I find this again? I'll turn it off!

Never mind, I found it, turned it off and it looks like nothing has changed. The home page is still there, but I can't edit anything.

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martin
martin
Accepted Answer
1 week ago #130484

with me also does not work, I have also said several times. also given the access so that the nice team sees it yourself. do not happened.

how good that another has the same problem

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