Solved SP Page Builder

Page Builder Only Showing the Footer?

Asked by Michael 3 years ago Last activity 3 years ago

I am currently trying to put a demo web site together for the company and after days of work, I'm in a bit of a panic here, because while making some slight adjustments to padding - all of a sudden - SP Page Editor is not showing or allowing me to access the Home Page and only shows the footer.

The web page is still intact, because I can see it publically - this issue seems to be limited to the editor.

Any ideas would be great.

Accepted answer

Marked as the solution
Michael Asked this
3 years ago

I was able to troubleshoot and resolve the issue by first starting over completely. Then, once Joomla was installed and the template was active, I performed the same task;

I used the SP Page Editor to change the peoperty of the padding from 110 to 50 and it caused the issue once again, immediately. The SP Page editor failed to present the full page for editing, and the condition where only the footer shows is now present.

I was able to open a separate tab, and inspect the elements.

.sp-page-builder .page-content #section-id-1499684885832 {
padding-top: 50px; <-- This is the one that I changed
padding-right: 0px;
padding-bottom: 100px;
padding-left: 0px;
margin-top: 0px;
margin-right: 0px;
margin-bottom: 0px;
margin-left: 0px;

Adjusting the padding here back to 110 resolved the issue immeidately adn restored the SP Page Builder to now show the full page for editing.

5 more replies

Oldest first Newest first Most helpful
martin
3 years ago

unfortunately i know the problem, unfortunately i wait some weeks for answer

Rashida Rahman Staff
3 years ago

Hello martin,

Sorry for your experience. Would you please give me your forum post link?

Rashida Rahman Staff
3 years ago

Hi Michael!

Sorry for your issue.

Would you please check the following troubleshooting points to see if they help:

https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#pages-list-or-editor-not-working-white-screen

https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#i-cannot-load-page-templates-and-or-sections-library-or-use-front-end-editor-span-class-h4-br-span

Best Regards

Michael Asked this
3 years ago

Yes, both of these articles are good. I checked the system for both and they are there and working correctly.

Michael Asked this
3 years ago

I can edit other pages just fine - just not the home page where I was fooling around with padding...

Rashida Rahman Staff
3 years ago

Would you please give me your admin access in the hidden content box?

Michael Asked this
3 years ago

Absolutely. I've created an account for you.

Michael Asked this
3 years ago

Also important to know;

  • It happens only when editing the padding.
  • Switching from one template style to another may allow the ability to see the issue
    • The issue (in the most current example) was a missing image. It was there when I saved the page and gone when the page was returned after saving it.
    • By switching template styles, I was able to see see the issue and correct it by re-applying the image.

There is something weird happening.

Michael Asked this
3 years ago · edited

Martin! I do remember clicking a button for Production Mode - where do I find this again? I'll turn it off!

Never mind, I found it, turned it off and it looks like nothing has changed. The home page is still there, but I can't edit anything.

martin
3 years ago

with me also does not work, I have also said several times. also given the access so that the nice team sees it yourself. do not happened.

how good that another has the same problem

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