Staff replied SP Page Builder

component ZOO with SP PAGE BUILDER (HELIX)

Asked by martin 3 years ago Last activity 3 years ago

i have a problem.

it is due to component ZOO with SP PAGE BUILDER (HELIX)

when i install spb, zoo does not work, when i uninstall spb, zoo works.

what can i do...

3 replies

Oldest first Newest first Most helpful
Ofi Khan Staff
3 years ago

Hello martin

Please contact Zoo support for assistance. I think you should compare the two components and use one. They might use same Joomla resource and might not work well together.

Best regards

martin Asked this
3 years ago

this is a joke... each of you gets money and not too little. each of you blames the problem on the other.
this is unprofessional

Paul Frankowski Senior Staff
3 years ago · edited

If I may...

  1. Not a joke, but read our Support Policy 8.9
  2. Probably there is conflict between those two compontents at some level somehow. But our component works with many others, should I share a long list, I guess no.
  3. You can always enable showing errors & debug and then check what system will show you. Maybe it's a just a single plugin problem.

error_reporting_debug.jpg

that's all we can suggest by now, sorry.

Some IT facts:

CMS is not OS, all this can happen. On your laptop you can install Photoshop, Gimp, Pixlr and Corel PaintShop - but each operates on a separate environment (sandbox). In Joomla or WordPress all is connected in one CMS engine. So blaming us for everything is out of place. I think you get it why.

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