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SP Page Builder contact form addon doesn‘t sende emails and success message isn‘t working either.

Asked by Markus Scherer 3 years ago Last activity 3 years ago

hello together,

the sp page builder contact form addon does not send emails + no success message is displayed when sending a message.

The Test email in the joomla system configuration works.

Due to missing captcha the webhost strato blocked all emails. But since monday 18th september they unlocked it. The contact form still doesn't work.

Thank you in advance!

Markus

Accepted answer

Marked as the solution
Ofi Khan Staff

Hello Markus Scherer

Apology for the inconvenience. Please share your administrator URL here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

3 more replies

Markus Scherer Asked this

Hi Ofi,

thank you for your answer.

Ofi Khan Staff

On your contact page, I have taken a form builder (currently hidden). It is working. Please check the settings.

Geert Colpaert

Hi. I'm having the same problem.
Can you share a solution ?

Ofi Khan Staff

Hello Geert Colpaert

The reasons could be different. Please post a new question regarding your issue. We will check and help you.

Best regards

Geert Colpaert

the sp page builder contact form addon does not send emails + a success message is displayed when sending a message.

The Test email in the joomla system configuration works.

Ofi Khan Staff

Please post a new question regarding your issue. We will check and help you.

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