No Scrolling Possible In Some Sections - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!

No Scrolling Possible In Some Sections

UZ

Ulrich Zaugg

SP Page Builder 2 years ago

Hi there,

Some sections have background pictures, especially the header on the homepage. When I'd like to scroll in this section with mouse wheel, there's no reaction.

What can be the problem?

Thank you very much.

kind regards Ricky

0
6 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #133808

Hello Ulrich Zaugg

I have checked your home page and scrolling is working fine. Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

Best regards

0
UZ
Ulrich Zaugg
Accepted Answer
2 years ago #133844

Hello Ofi Khan, thank You for your answer. The problem ist, that i visit the homepage and try to scroll with the mouese wheel, the scroll delay till a click on the homepage is done. The same problem in the same page in the contact section: place the mouse with a click and then the scroll is working fine...

i'd like to scroll without a click in the page...that must be possible I think.

What I made wrong?

Kind regards

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #133828

Hi Ricky,

On my Firefox (Windows) for example background in section "Unsere Werte - Ihr Nutzen" is OK, photo is fixed / cover.

I hope you know that it not may work in Safari Mobile browser, becuase of Safari software.

0
UZ
Ulrich Zaugg
Accepted Answer
2 years ago #133846

Hello Paul, thank You for your answer. The problem ist, that i visit the homepage and try to scroll with the mouese wheel, the scroll delay till a click on the homepage is done. The same problem in the same page in the contact section: place the mouse with a click and then the scroll is working fine...

i'd like to scroll without a click in the page...that must be possible I think.

Yes, that I know... thanks.

Kind regards

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #133876
  1. Can you record a video and share link, it will be easier for us to understand.
  2. On home page indeed you have "Kontakt" button - and after click I am redirected to Kontakt page (BTW correct link to shorten version, it should be /index.php/kontakt)
0
UZ
Ulrich Zaugg
Accepted Answer
2 years ago #133889

Hi Paul

You'll find the video uner the following address: https://youtu.be/f61j8pd8u-A

The website is made with Joomshaper page Builder Pro 5.x based on a Joomla 4.X with an ltheme theme.

Thank You very much!

0