Bug On H1,h2 Uppercase And Lowercase After Migration - Question | JoomShaper

Bug On H1,h2 Uppercase And Lowercase After Migration

Laurent

Laurent

SP Page Builder 2 years ago

Hi,

I have found a bug after migration from SP page builder v3.X to v5.X

BEFORE migration some titles were uppercase and AFTER migration if I change them to lowercase I have some issues.

See this video, issue is explained : https://we.tl/t-m3vHcoFToT

File will be deleted in 7 days.

Thanks L.

0
34 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #134474

Hi

Thanks for contacting us. And sorry for this inconvenience. I will inform our team about it.

-Regards.

0
Laurent
Laurent
Accepted Answer
2 years ago #134487

ok thanks for your feedback.

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #134690

You are welcome.

0
Laurent
Laurent
Accepted Answer
2 years ago #135177

do you know when this bug will be fixed ?

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #135189

No sorry I dont give you any fixed date, I have already informed our team, hopefully they will solve it soon.

0
Laurent
Laurent
Accepted Answer
2 years ago #135200

I hope before christmas...because this kind of bug is very problematic when you have a lot of migration to do.

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #135323

Ok I will inform our team again so that they will try to solve it ASAP.

0
Laurent
Laurent
Accepted Answer
2 years ago #136549

hello,

do you have any news about this fix ?

thanks

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #136601

Sorry not yet, allow our team some time please.

0
Laurent
Laurent
Accepted Answer
1 year ago #138730

Hi,

What's news about this bug ? I saw you release SP page builder 5.2.0 It is very good to release new features, but could you please make an effort to correct bugs? I think the maturity and the stability of the product is equal important than having new features.

Thanks

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #138855

Sorry for your issue. It's already on our bug list, I hope the team will solve it soon. There is too much workload pressure that's why it takes time. I apologize on behalf of them.

0
FH
Franck H.
Accepted Answer
1 year ago #143382

Hello,

i have the same problem in 5.2.4.

Is there meanwhile a solution for that please?

Thanks and have a nice day.

0
Laurent
Laurent
Accepted Answer
1 year ago #143433

please @joomshaper : correct all the bugs reported. this has been reported for a while.....

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #143485

Its already fixed, please check the latest update of page builder.

0
FH
Franck H.
Accepted Answer
1 year ago #143500

Hello,

sorry Mehtaz,

but i still have the same problem with the Upper-and Lowercase Headings with the newest SP Page Builder 5 Pro (Version: 5.2.4 of 19 December 2023)

Thanks a lot.

0
Laurent
Laurent
Accepted Answer
1 year ago #143501

@Mehtaz same problem, always. please do some tests before saying it id solved.

reminder : BEFORE migration some titles were uppercase and AFTER migration if I change them to lowercase I have some issues.

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #143650

Give me your super admin access please.

0
Laurent
Laurent
Accepted Answer
1 year ago #143941

You do not need super admin access. you can try by yourself from your computer.

  • step 1 : select a website done with SP page builder 3.X
  • step 2 : check you have some H1 and H2 titles uppercase
  • step 3 : upgrade SP page builder to version 5.X
  • step 4 : check your H1 and H2 titles and change them to lowercase, you will see errors.
0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #144468

Hi

I have checked it in my localhost and it seems ok in my end.

0
Laurent
Laurent
Accepted Answer
1 year ago #144471

so this has been corrected in latest release 5.2.5 ?

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #144482

Yes as I said you earllier.

0
Laurent
Laurent
Accepted Answer
1 year ago #144484

no, you were talking about version 5.2.4 and not 5.2.5 and as @sauerlu said, problem is still here in version 5.2.4

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #144492

Please check the latest version.

0
Laurent
Laurent
Accepted Answer
1 year ago #144494

I check this out and I come back to you. @sauerlu : if you can also from your side and tell me?

0
FH
Franck H.
Accepted Answer
1 year ago #144518

Hi, I've updated to 5.2.5 now. Cleared my browser cache, opened the website in multiple browsers, on diffrent devices, but for me the H1 an H2 as still NOT on uppercase.

Thanks.

0
Laurent
Laurent
Accepted Answer
1 year ago #144542

thanks for the feedback @sauerlu

@Mehtaz Afsana Borsha : so the problem still exist, even if updated to version 5.2.5. Please check this out

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #144687

Then I need to check it from your side because it seems ok in our end.

0
Laurent
Laurent
Accepted Answer
1 year ago #144690

I have no more website to give you access, because I stopped migrations due to this bug.

@sauerlu : could you provide access to Mehtaz Afsana Borsha in order to check this out?

0
FH
Franck H.
Accepted Answer
1 year ago #145848

Hi,

Sorry I was out for some days.

I've solved the "problem" by adding only a new css rule to the override.css

0
Laurent
Laurent
Accepted Answer
1 year ago #145850

Yes it is possible. But it is not normal that upgrade process does not correct that.

0
Laurent
Laurent
Accepted Answer
1 year ago #146436

any news please?

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #146584

I need access on backup file.

0
Laurent
Laurent
Accepted Answer
1 year ago #146592

I have tested upgrade from SPPB v3.X to v5.2.5 and problem seems to be solved.

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #146715

Glad to know that.

0