Module SP Page Builder - Question | JoomShaper
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Module SP Page Builder

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DigitM

SP Page Builder 2 years ago

Good morning, I have a new problem with SP Page Builder. I created an SP Page Builder module and when I click to open it, the page loads endlessly so I can no longer access the module. See link below: https://prnt.sc/JNbNYi9ukEJS Thank you for your feedback Jack

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6 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #135306

Hello DigitM

Sorry, your given credentials do not give admin access. Please check and share again.

Best regards

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DigitM
Accepted Answer
2 years ago #135326

Hello Ofi, Sorry, it's ok now. Thank you for your help.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #135531

Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial

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DigitM
Accepted Answer
2 years ago #135567

Hello Ofi, You will find the akeeba backup below to download. Thank you for your help.

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DigitM
Accepted Answer
2 years ago #136982

Hello Ofi, I haven't had any feedback on my problem and I encountered it on another site too :( Here is the link to my new help request: https://www.joomshaper.com/forum/question/28825 Thank you for your feedback.

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DigitM
Accepted Answer
2 years ago #137307

Hello Ofi, I found the solution there; you must first save the SP Page Buider module AND THEN click on the "Edit with Backend Editor" and "Add New Section" button and like that, when you re-edit the module it opens correctly whereas if you create the module and then go directly to "Add New Section", the page loads endlessly... Maybe to see for the next update of SP Page builder ;) Good day !

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