Good Evening. When I try to install the Allura template I get the following message. Can you please help me to solve it. Thank you
Specified key was too long; max key length is 767 bytes
Incorrect table definition; there can be only one auto column and it must be defined as a key
Cannot add foreign key constraint
Hi there,
I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.
-Thanks
I do not have access as an administrator since the installation is not complete, I am sending you the name imkaeshop.gr
Can you provide me the Hosting access(cpanel)? Thanks
I think your server occurred the problem.
1709 - Index column size too large. The maximum column size is 767 bytes.
And this settings is missing in your server.
innodb_large_prefix=1
innodb_file_format=Barracuda
innodb_file_per_table=1Please check your site. Check your Login credential hidden content.
Good morning. Thank you very much for your help. I'm trying to fix one of the products and it won't save the changes giving the following message
Cannot find user with ID: 527
Did you change administrator access?
No
Good evening could you please answer my stuck question because I can't continue to complete eshop
Good Evening. I am facing a serious problem with the VAT if in a country there are products with a different VAT, how do I define it in the program?
Sorry, right now this feature is not available. You can add a single country with different states at a time. Thanks
Good morning. Thank you very much for your help. I'm trying to fix one of the products and it won't save the changes giving the following message Cannot find user with ID: 527
I haven't changed administrator access
i send the pass and user
The problem was caching issue. I just added this code inside the .htaccess file. Please check and let me know. Thanks
# DISABLE CACHING
<IfModule mod_headers.c>
Header set Cache-Control "no-cache, no-store, must-revalidate"
Header set Pragma "no-cache"
Header set Expires 0
</IfModule> Good evening, I still have the same problem
https://prnt.sc/YWVsTimDc7Ge
https://prnt.sc/mi0SfzX_TD6I
Also, when I want to install a extension, the "download from web" option does not appear
I just shared it to our developer team. I will get back to you soon. Thanks
Watch this video.
Good evening, when I want to install a extension, the "download from web" option does not appear
Check now. Thanks
its ok thank you very much
You are most welcome & Thanks