Hello Marco Lungo

I can set up your logo and found no issues. Please check that I have changed the mobile logo. Check your issue with a different browser or a different connection.

Best regards

Hi Ofi, yes, I've seen that mobile logo was loaded, but no one of your suggestions has worked for me. When I try to save or select a new logo, it cames in the loop and, when I exit from Basic Preset of the style template, Joomla closed the session and I finish on the login screen. I've changed three browser (Chrome, Edge, Firefox), I've changed connection using different IPs but the result remains the same. I've no log that reporting somethings. What it could be?

Marco

I am confused since I can modify your settings without issues. Is this only the logo issue? Then which logo do you want in mobile? Let me know. I can set it for you.

Hi Ofi, don't worry about the insertion of the logo, in fact, thank you, the problem is with the whole site, which does not make updates on some applications and, above all, the Administrator session drops within two to three minutes when, for example, right on the template you try to make a change, which of course it doesn't do, then you click on the exit X and instead logout right from the Administrator. I'm going crazy about it, because it seems to be the only site that does this problem and, on that server, there are 9 other sites, also Joomla. Even putting Helix Template as default, the same error happens, so it's not an Investa template thing. Where do you think the error could be? Thanks for everything!

Marco

You have found good points. Please set Joomla Casseopeia template as default and check that if you can save the settings. It could be occuring because of your hosting configuration.

I've tryed with Cassiopea template and there are no error when I change logo or other stuff.

Also, I've another issue with the template: --> https://prnt.sc/GAyxTP6EbJiZ I have not found a way to justify the text in the drop-down menu, either right, left, or centre. Nothing, no matter what, it always remains asymmetrical on some line, not always the same. Can you check this too, please? Thank you!

I have added this CSS in your css/custom.css For your server side caching, it is not appearing on my end. Please check it. This CSS will fix the alignment.

.sp-megamenu-parent>li>a, .sp-megamenu-parent>li>span, 
.sp-megamenu-parent .sp-dropdown li.sp-menu-item>a{
    text-align: left !important;    
}

Yes, it works fine, thank you!

It is strange that you didn't see the caching. It is on Redis. Try to see in using phpinfo.

The issue with Investa Template still remains. I think that the issue is on Helix Ultimate, it has the same issue. Cassiopea template works fine. On Investa or Helix Ultimate (I've tried to install also the Decora template too), if you tried to go to Template Options and try to press X to exit, the session crash e you'll go to Joomla Login panel. This happen also on other browser or connections (other IPs). What could be the reason?

I have got some clue. It could be due to your third-party caching. Could you please disable all caching and check the issue?

I had already tried to disable any cache and tried again now, the result is the same in all situations, the problem remains. But it can't be Redis, I have 7-8 other sites on the same server and with the same configuration, and they work without any such problem. It is only this one that does this. I cannot find an explanation. I thought it was the directory, so I moved it from /www to the root where all the others are, but the result is the same. The other site is www.consulenzaristoranti.com, where I put the backup made with Akeeba and therefore has the same problem.

Apology for the delayed response. Hopefully, your issue is solved by now. If not, then update all the components to the latest version and then check it.