Doctor Template To Version 3.0 Generates A 404 Error Class "CSSHelper" Not Found - Question | JoomShaper
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Doctor Template To Version 3.0 Generates A 404 Error Class "CSSHelper" Not Found

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gemmajoom

Template 2 years ago

To be able to switch to PHP 8.0 I updated the Doctor template to version 3.0, but this generates a 404 error of the type Class "CSSHelper" not found. How can I solve it? I cannot provide site credentials, because these changes are tested on site remotely.

I'd like to point out that the error occurred before switching to PHP 8, so it's a problem with the template, not with the PHP version.

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14 Answers
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #171592

Please go to these files and delete them:

  1. templates/shaper_doctor/sppagebuilder/addons/blocknumber/site.php
  2. templates/shaper_doctor/sppagebuilder/addons/feature/site.php
  3. templates/shaper_doctor/sppagebuilder/addons/gmap/site.php
  4. templates/shaper_doctor/sppagebuilder/addons/image_content/site.php

It will work then.

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gemmajoom
Accepted Answer
1 year ago #171666

Thanks, it works now! Can you tell me how you found the error? So if it happens again on another site I know how to fix it without bothering you.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #171728

I have turned on debug and set Error Reporting to Maximum in System settings. There I have found the file location. Then I have found a function called in that file which is not used any more now. This is why the error appears. Then I have found the same function on 3 other files. So, if you delete these files and load the addon from the component, then there will be no issues in the future.

If you find any such type of error, then turn on debug and error reporting to check the issue location on Joomla.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #135903

Hello gemmajoom

Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur. Does this error occur only in one specific page or all pages?

Best regards

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gemmajoom
Accepted Answer
2 years ago #136008

https://ibb.co/zXBfgJX

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #136059

I think you are on localhost. Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check the backup and share the fix with you.

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gemmajoom
Accepted Answer
1 year ago #171386

Hi Ofi Khan, I still have this problem and now it has become urgent to switch to php 8 and joomla 4. If I use the protostar template the problem does not occur, so I deduce it is the "Doctor" template. In the meantime have you found the solution?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #171402

I have checked with PHP 8.3, Joomla 4.4.9, Doctor 3.0.0 and Helix3 plugin 3.0.5. I have not found any issue. Which page are you facing it? Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

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gemmajoom
Accepted Answer
1 year ago #171403

https://ibb.co/zXBfgJX in all pages starting from the homepage

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #171412

Please install helix3 plguin on the site and check.

plg_system_helix_3.0.5.zip

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gemmajoom
Accepted Answer
1 year ago #171437

I installed the zip, but the error persists. Error that occurs both on Joomla 3 and php 7.4 and on J4 with php 8.1. If I change template everything works correctly.

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gemmajoom
Accepted Answer
1 year ago #171480

Please check Below full site backup with Akeeba Backup in ZIP format

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #171533

I do not have access. Please share a public link.

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gemmajoom
Accepted Answer
1 year ago #171539

please try this link, it's public

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