Awaiting an answer SP Page Builder

Unhandled Runtime Error TypeError

Asked by Torsten Kaletta 3 years ago Last activity 2 years ago

Hello,
after updating the PB, the following problem occurs in the backend for some PB elements.
Unhandled runtime error
TypeError: Cannot set properties of undefined (setting 'external_plugins').
Please open the browser console for more information! I need a solution for this problem!

The console shows me this error:
tinymce.min.js:1 Uncaught SyntaxError: Cannot use import statement outside a module
vendors.min.js?07f551:2 TypeError: Cannot set properties of undefined (setting 'external_plugins')
at Object.extend (tinymce.min.js?07f551:4:11547)
at DO (tinymce.min.js?07f551:4:378195)
at tinymce.min.js?07f551:4:398569
at new OT (tinymce.min.js?07f551:4:398589)
at Object.execCommand (tinymce.min.js?07f551:4:423694)
at bundle.min.js?07f551:2:545406
at tl (vendors.min.js?07f551:2:557669)
at wu (vendors.min.js?07f551:2:577791)
at vendors.min.js?07f551:2:576533
at bu (vendors.min.js?07f551:2:576598)
ua @ vendors.min.js?07f551:2
/media/vendors/tinymce/tinymce.min.js.map:1
The resource could not be loaded: The server responded with the status 404 ()
/administrator/index...onent#/editor/109:2 Uncaught (in promise) SyntaxError: unexpected token '<', "
<!doctype "... is not a valid JSON

All elements and joomla are actual. PHP is 8.2

best regards

Torte

3 replies

Thomas Lindenau

3 years ago

I´ve got the same problem. Using "investa" Template on 5.0.0 and PHP 8.2

Ofi Khan Staff

3 years ago

Hello Thomas Lindenau

The Investa template is compatible with at most PHP 8.1 and Joomla 5. Please downgrade the PHP version. We will make it PHP 8.2 compatible very soon.

Best regards

Ofi Khan Staff

3 years ago

Hello Torsten Kaletta

Apology for the inconvenience. Please downgrade to PHP 8.0 and check the issue. We have not tested the template with PHP 8.2 yet. It will be made compatible very soon.

Best regards

Torsten Kaletta Asked this

3 years ago

Hello,
I have downgraded the PHP version to 8.0. The page won't load with the message: "Your host must be using PHP version 8.1.0 or newer to run this version of Joomla!
I have set PHP to 8.1.
The page loads the pagebuilder in the frontend, but the editor windows are not visible or are not loaded.
In the backend the pagebuilder can be loaded, but there are problems with some elements. The following message appears,
Unhandled runtime error
TypeError: Cannot set properties of undefined (setting 'external_plugins')

Please open the browser console for more information!

Call stack
Extend object
(4:11547)

DO
(4:378195)

(4:398569)

new OT
(4:398589)

Object.execCommand
(4:423694)

(2:545406)

tl
(2:557669)

wu
(2:577791)

(2:576533)

Thomas Lindenau

2 years ago

Unfortunately, it still doesn't work. All pages that have been migrated to Joomla 5 must run on PHP 8.1. This is set. This template and others still bring the mentioned error message.
I urgently need a fix or workaround. At the moment I cannot work with these pages.

Torsten Kaletta Asked this

2 years ago

Hello Thomas Lindenau,

How do you get into my chat?

best regards

Torte

Ofi Khan Staff

2 years ago

Torsten Kaletta,

You have to downgrade to PHP 8.0 and Joomla 4. You cannot use Joomla 5 as the template is not compatible yet. Also, Joomla 5 needs minimum PHP 8.1 to run.

Thomas Lindenau

2 years ago

Hello Torsten,
this is a public chat and I found it on Google. Since I have the same problem, I just commented on it.
Best regards
Tom