Unhandled Runtime Error TypeError - Question | JoomShaper

Unhandled Runtime Error TypeError

K

kroenerdesign

SP Page Builder 1 year ago

Since version 5.3.8 I can no longer work with Pagebuilder. Either I get error messages when I open a page or when I save it:

Unhandled Runtime Error TypeError: Cannot Read Properties Of Undefined (reading 'call')

Unhandled Runtime Error TypeError: Cannot set properties of undefined (setting 'settings').

The tips from here have not helped: https://www.joomshaper.com/forum/question/35408#qa-answer-171098 Clearing the cache or reinstalling does not help.

Please help quickly. The customer urgently needs to make a change

Thank you:)

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6 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #171259

I have deleted the tab item. But before that I have used Check Content option. This fixed your issue.

prnt.sc/Zt6HSQE1QvGH

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K
kroenerdesign
Accepted Answer
1 year ago #171226

I have already tested all of this and it does not work. The customer must also be able to edit the page.

Please have a look :)

I get also this error: Unhandled Runtime Error TypeError: Cannot set properties of undefined (setting 'settings').

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #171231

Hello kroenerdesign

Apology for the inconvenience. I have checked and saved a page. I have found no issues. Make sure that you have hard reloaded your browser. To hard reload, press Command + Shift + R for MAC or CTRL + Shift + R for Windows. It should be fixed.

Best regards

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K
kroenerdesign
Accepted Answer
1 year ago #171251

Thank you but it doesn't work.

I would like to delete “Rollomatic” from the “Career” tabs, but I get the Errors. This also happens in a fresh browser. Please login and try yourself.

Please look at the video in hidden content

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K
kroenerdesign
Accepted Answer
1 year ago #171283

Cool. Thank you very much :) I didn't even know about this option

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #171384

You are welcome 😊

This option is used for checking old page structure and fix it according to the new structure. Use it whenever you find similar issues. It will fix most of them.

I have a humble request too. It would be very kind of you if you can manage some moment to give us feedback on

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

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