Unhandled Runtime Error TypeError: Cannot Read Properties Of Undefined (reading 'call') - Question | JoomShaper

Unhandled Runtime Error TypeError: Cannot Read Properties Of Undefined (reading 'call')

MZ

Mr Zen

SP Page Builder 1 year ago

Issue with SPPB - only affecting my browser, but if I use incognito, or firefox it is working -

Unhandled Runtime Error TypeError: Cannot read properties of undefined (reading 'call') Please open the browser console for more information! Call Stack l (2:1375151) 4805 (2:6578) Function.l (2:1375151)

Have seen the other ticket, suggesting I clear the cloudflare cache, but we don't have a cloudflare cache - and I've cleared all revelant site caches, and all relevant browser caches

**This is 100% related to the most recent update for SPPB - and the only resolution I have it to practically give up using chrome (my browser of choice)

Is there a better resolution, or will the team be releasing an update that resolved this issue in the near futue? **

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4 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #170596

Hello, the issue you are running into are related to caching

  • Clear Joomla Cache
  • Clear Browser Cache
  • Check that same site using 2nd (alternative) browser.
  • If you have sort of Server Files cache, clear it in Hosting CPanel setting.
  • Reinstall component, just in case.
  • Then it should be resolved.

Mainly It's a browser cache thing. After clearing the browser cache it will be gone.

You can check this documentation below:

https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#unhandled-runtime-error-typeerror-undefined-is-not-an-object-evaluating-i-e-call

-Regards.

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altraSoluzione
altraSoluzione
Accepted Answer
1 year ago #170962

Hi, same problem here with Chrome. I've had to roll back to v. 5.3.8 Clearing cache has no effect.

Thanks!

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K
kroenerdesign
Accepted Answer
1 year ago #171034

Get the same error and sometimes this error:

Unhandled Runtime Error TypeError: Cannot set properties of undefined (setting 'settings').

Clearing all Caches didn't work. Please help. It's urgent.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #171098

Hi

Please create a new forum post about your issue.

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