Unhandled Runtime Error TypeError: Cannot read properties of undefined (reading 'call') - Forum | JoomShaper
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Unhandled Runtime Error TypeError: Cannot read properties of undefined (reading 'call')

Asked by Mr Zen 2 years ago Last activity 2 years ago

Issue with SPPB - only affecting my browser, but if I use incognito, or firefox it is working -

Unhandled Runtime Error
TypeError: Cannot read properties of undefined (reading 'call')
Please open the browser console for more information!
Call Stack
l
(2:1375151)
4805
(2:6578)
Function.l
(2:1375151)

Have seen the other ticket, suggesting I clear the cloudflare cache, but we don't have a cloudflare cache - and I've cleared all revelant site caches, and all relevant browser caches

**This is 100% related to the most recent update for SPPB - and the only resolution I have it to practically give up using chrome (my browser of choice)

Is there a better resolution, or will the team be releasing an update that resolved this issue in the near futue? **

3 replies

Oldest first Newest first Most helpful
Mehtaz Afsana Borsha Staff
2 years ago · edited

Hello, the issue you are running into are related to caching

  • Clear Joomla Cache
  • Clear Browser Cache
  • Check that same site using 2nd (alternative) browser.
  • If you have sort of Server Files cache, clear it in Hosting CPanel setting.
  • Reinstall component, just in case.
  • Then it should be resolved.

Mainly It's a browser cache thing. After clearing the browser cache it will be gone.

You can check this documentation below:

https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#unhandled-runtime-error-typeerror-undefined-is-not-an-object-evaluating-i-e-call

-Regards.

altraSoluzione
2 years ago

Hi, same problem here with Chrome.
I've had to roll back to v. 5.3.8
Clearing cache has no effect.

Thanks!

kroenerdesign
2 years ago

Get the same error
and sometimes this error:

Unhandled Runtime Error
TypeError: Cannot set properties of undefined (setting 'settings').

Clearing all Caches didn't work.
Please help. It's urgent.

Mehtaz Afsana Borsha Staff
2 years ago

Hi

Please create a new forum post about your issue.

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