Unhandled Runtime Error TypeError: Cannot read properties of undefined (reading 'call') - Forum | JoomShaper
Staff replied SP Page Builder

Unhandled Runtime Error TypeError: Cannot read properties of undefined (reading 'call')

Asked by Carol-Lynn Burbidge 2 years ago Last activity 2 years ago

Hi,

I updated Sp Page Builder, and I get the following error
Unhandled Runtime Error
TypeError: Cannot read properties of undefined (reading 'call')

Please open the browser console for more information!

Call Stack
l
(2:1375151)

4805
(2:6578)

Function.l
(2:1375151)

I already followed these steps: https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting
but the error is still showing

4 replies

Oldest first Newest first Most helpful
Ziaul Kabir Staff
2 years ago

Hello,

Sorry for the inconvenience. Could you please provide a screenshot of the error you’re encountering? I’m not seeing any error on my end, so this will help me investigate the issue further.

Thank you for your cooperation.

Best regards,

Ziaul Kabir Staff
2 years ago

Hello,

Are you able to log in on your end? When I attempt to log in, I’m encountering an error.

Could you please check and let me know if you’re experiencing the same issue?

Best regards,

Ziaul Kabir Staff
2 years ago

Hello,

If you still face Unhandled Runtime Error. Its a browser cache issue. Please clear your browser cache then check again.

Hope it will gone.

Thanks

Carol-Lynn Burbidge Asked this
2 years ago

Please try now

Ziaul Kabir Staff
2 years ago

Hello,

From my end, everything appears to be working fine. Please try clearing your browser cache and Joomla cache, and check again.

Let me know if the issue persists.

Best regards,

https://prnt.sc/rguNcO8ZTww_

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