Staff replied SP Page Builder

sp pagebuilder have problem with article Unhandled Runtime Error TypeError: Cannot read properties of undefined (reading 'xl')

Asked by agric 1 year ago Last activity 1 year ago

hi there

i have problems with the sp page builder in the articles

Unhandled Runtime Error
TypeError: Cannot read properties of undefined (reading 'xl')

in the sp page bilder extention the edit works but in the article it not

6 replies

Rashida Rahman Staff

Hi there!

Sorry for your experience.

Would you please give me your admin access in the hidden content box to check the issue for you? Please keep a full site backup before sharing the access.

Best regards,

dynamic-duo webdesign/-publishing

I have the same problem.
I only have this problem with copied posts.
-- DE
Ich habe dasselbige Problem.
Bei mir ist dieses Problem nur in kopierten Beiträgen.

Rashida Rahman Staff

Hello @dynamic-duo webdesign/-publishing,

Sorry to her about your experience.

Kindly create a new post about it with more details and access. We will help you there.

Thanks for understanding!

dynamic-duo webdesign/-publishing

I don't need help with this issue. I'm here to help others who have the same problems.
Do not copy old posts!

That's the difference between a forum and a ticket :-)

Rashida Rahman Staff

Sorry for the misunderstanding! As you said, you have, not had!

dynamic-duo webdesign/-publishing

Unfortunately, reinstalling SP Page Builder doesn't help either. The problem has been persisting since 2024.
I'm manually copying the sections from the backup into a new, clean post. 🙈

dynamic-duo webdesign/-publishing

Hi everyone,
this is how I solved the issue:

Copy the sections into a new article.
If you don’t have a daily backup of your site, you should definitely set one up.

Delete the broken article.
Note: In Joomla, the SP Pagebuilder entry will still remain in the database.

Link the menu item to the new article 🙂

Search for the article ID in the database (example: article&id=458) and delete this entry.

Why delete it?
When I checked my site architecture, the broken article was still linked. This prevented proper crawling of the site. Google was unable to index the website correctly. On the frontend, everything is clickable, but the error is not visible.

It would be great if the support team could look into this and possibly create an official guideline.

--DE

Hi Leute,
ich habe das nun so gelöst:

Kopieren der Sektionen in einen neuen Beitrag.
Wer kein tägliches Backup seiner Seite hat, sollte unbedingt eines einrichten.

Löschen des defekten Beitrags.
Achtung: In Joomla bleibt der SP-Pagebuilder-Beitrag trotzdem in der Datenbank erhalten.

Menüpunkt mit dem neuen Beitrag verlinken 🙂

In der Datenbank nach der Beitrags-ID suchen (Beispiel: article&id=458) und diesen Eintrag löschen.

Warum löschen?
Als ich meine Seitenarchitektur geprüft habe, war der defekte Beitrag immer noch verlinkt. Das hat das Crawlen der Seite verhindert. Google kann die Webseite so nicht sauber indizieren. Auf der Webseite selbst ist alles klickbar, der Fehler ist nicht sichtbar.

Es wäre toll, wenn der Support das prüfen und allenfalls eine offizielle Anleitung erstellen könnte.

Rashida Rahman Staff

Hi @dynamic-duo webdesign/-publishing,

I appreciate your willingness to help others and thanks for the details. Did you create a new post about it in this forum? If yes, kindly share the link, since we didn't hear anything back from this post owner.

Best regards,

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