Hi there!

Thanks for contacting us and sorry for your experience.

Have you checked this, please?

https://www.joomshaper.com/documentation/joomla-templates/hope/donation-box-setup

Best Regards

Hello Rashida,

Thanks for your feedback.

I had already seen the document you sent me. I have entered all the information correctly but as I told you, I have already integrated the Paypal ID but what I do not understand in the explanation below is: how should I add the email after the Paypal ID? I tried the following combinations but none worked: xxxxxxxxx = [email protected] [email protected] [email protected] [email protected]

Thank you for your feedback

Insert the PayPal id where you want to receive donations. You have to add the ID credential that you used to sign up to PayPal. Your PayPal ID = confirmed email address you have on the PP account.

Hello Rashida, Still no return? I contacted Paypal again but apart from giving me the ID with which it still doesn't work, nothing happens, so I would like to understand how you make this module work. Good day !