Staff replied Templates

Uploading WEBP files in Blog Media

Asked by Steve Johnson 2 years ago Last activity 2 years ago

I'm having issues with uploading webp files in the Blog Media section of articles. I have it set in options and can upload via the 'Image and Links' section with no issues. Is this a known issue? This is a fresh install, with no additional extensions installed. I am able to upload all image types to this section except webp. Please advise

Template: Investa
Joomla version: 5.0
PHP version: 8.2.11
Memory Limit: 256M

8 replies

Mehtaz Afsana Borsha Staff

Hi

Thanks for contacting us. Could you please give me a screenvideo of your issue?

-Regards.

Mehtaz Afsana Borsha Staff

Give me your super admin access please.

NOTE: Make sure you have full site backup.

Steve Johnson Asked this

Has this been tested in your environment to determine if the problem exist?

Mehtaz Afsana Borsha Staff

If possible give me your access so that I can forward it to our DEV team, make sure you have a full site backup.

Mehtaz Afsana Borsha Staff

Please keep a full site backup and try the latest version.

Marek N
2 years ago · edited

latest version of what?

I sent the access, everything is up to date

https://prnt.sc/PG56hSdhyAST

your answer adds absolutely nothing

you're just taking up my time, I don't know why you do this

Mehtaz Afsana Borsha Staff

Its actually other users forum post, if possible create a new forum post so that our team can help you.

Log in to reply.