Hi,
I am using HelixUltimate template and have set Off-canvas to be my menu (not using Megamenu) - all working ok on mobile versions - but when on desktop/laptop I only get the offcanvas toggler and the toggler does not open/show the menu.
Kindly please help me out on this
kind regards
Rita
Solved
Helix Framework
Off-canvas menu not working in desktop
Accepted answer
Marked as the solution
Rashida Rahman Staff
Hi there!
Sorry for the delayed response.
You were using two different header for desktop and mobile. This was causing the issue. I have merged them into one, please check.
Best Regards
5 more replies
Rashida Rahman Staff
Hi there!
Sorry for your experience.
Would you please share your site URL here to check the issue?
Best Regards
Rita Asked this
don't worry - please see my credentials in the Hidden Content
many thanks in advance
Rita Asked this
Hi, sorry for stressing you :(
any chance you can help me out on this issue very soon ?
I should now publish the site and my client has already noticed that the offcanvas menu does not come up !!
many thanks in advance
Rita Asked this
Dear Rashida,
would you please be so kind to help me out on this issue ?
Very much looking forward to your reply - kind regards
Rita
Rita Asked this
Dear Rashida,
thank you ever so MUCH !!!
kind regards and have a nice day :)
Rashida Rahman Staff
You are always welcome:)
Have a nice day!
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