Off-canvas Menu Not Working In Desktop - Question | JoomShaper
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Off-canvas Menu Not Working In Desktop

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Rita

Helix Framework 2 years ago

Hi, I am using HelixUltimate template and have set Off-canvas to be my menu (not using Megamenu) - all working ok on mobile versions - but when on desktop/laptop I only get the offcanvas toggler and the toggler does not open/show the menu. Kindly please help me out on this kind regards Rita

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7 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #139397

Hi there!

Sorry for the delayed response.

You were using two different header for desktop and mobile. This was causing the issue. I have merged them into one, please check.

Best Regards

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #138308

Hi there!

Sorry for your experience.

Would you please share your site URL here to check the issue?

Best Regards

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R
Rita
Accepted Answer
2 years ago #138320

don't worry - please see my credentials in the Hidden Content many thanks in advance

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R
Rita
Accepted Answer
2 years ago #138703

Hi, sorry for stressing you :( any chance you can help me out on this issue very soon ? I should now publish the site and my client has already noticed that the offcanvas menu does not come up !! many thanks in advance

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R
Rita
Accepted Answer
1 year ago #139268

Dear Rashida,

would you please be so kind to help me out on this issue ?

Very much looking forward to your reply - kind regards

Rita

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R
Rita
Accepted Answer
1 year ago #139411

Dear Rashida,

thank you ever so MUCH !!!

kind regards and have a nice day :)

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #139670

You are always welcome:)

Have a nice day!

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