SPPB couldnt create new page. - Forum | JoomShaper
Solved SP Page Builder

SPPB couldnt create new page.

Asked by Adam Minic 2 years ago Last activity 2 years ago

We couldnt create SP Page Builder new page, below is the notification,

*SP Page Builder database update required

SP Page Builder has been updated. To keep things running smoothly, we need to update your database. We strongly recommend you to take a backup in case anything goes wrong.*

However, Database isnt updating and We have also followed the this post, still its not solved
https://www.joomshaper.com/forum/question/663

Please Help

Template : Gourmand v2.0.1
Php Version: 8.2.12

Credintials are given via Hidden Content

Accepted answer

Marked as the solution
Ofi Khan Staff
2 years ago

In all sppagebuilder tables, you have to turn on auto increment for the id column. Hopefully, this issue will not raise again.

7 more replies

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Adam Minic Asked this
2 years ago

Hello,

it has been 2 days and we didnt get any response from Joomshaper team,
As a long time Joomshaper product user, this is very unexpected.

Please look into this !

Ofi Khan Staff
2 years ago

Hello Adam Minic

I have taken your site backup and installed SP Page Builder latest version. Please install this backup on your hosting and check. Follow this tutorial.

Best regards

Adam Minic Asked this
2 years ago

Hello Ofi Khan,

I have download the akeeba backup zip file and set it up in my localhost,
the error message has gone, but still NO NEW page can be created!!

Please check on your end.

we need to be able to create new pages!!

Thanks

Ofi Khan Staff
2 years ago

Yes, you are right. New pages cannot be created. I have fixed it. Please install this backup and check now.

Adam Minic Asked this
2 years ago

Hi Ofi Khan,

We need to know how to resolve the issue,
So we could resolve similar issue by ourself in the future.

Please explain the fix,

Thanks

Adam Minic Asked this
2 years ago

Hi Ofi Khan,

Thanks for your help

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