SPPB Couldnt Create New Page. - Question | JoomShaper
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SPPB Couldnt Create New Page.

AM

Adam Minic

SP Page Builder 2 years ago

We couldnt create SP Page Builder new page, below is the notification,

*SP Page Builder database update required

SP Page Builder has been updated. To keep things running smoothly, we need to update your database. We strongly recommend you to take a backup in case anything goes wrong.*

However, Database isnt updating and We have also followed the this post, still its not solved https://www.joomshaper.com/forum/question/663

Please Help

Template : Gourmand v2.0.1 Php Version: 8.2.12

Credintials are given via Hidden Content

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8 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #139241

In all sppagebuilder tables, you have to turn on auto increment for the id column. Hopefully, this issue will not raise again.

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AM
Adam Minic
Accepted Answer
2 years ago #138914

Hello,

it has been 2 days and we didnt get any response from Joomshaper team, As a long time Joomshaper product user, this is very unexpected.

Please look into this !

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #138939

Hello Adam Minic

I have taken your site backup and installed SP Page Builder latest version. Please install this backup on your hosting and check. Follow this tutorial.

Best regards

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AM
Adam Minic
Accepted Answer
2 years ago #138947

Hello Ofi Khan,

I have download the akeeba backup zip file and set it up in my localhost, the error message has gone, but still NO NEW page can be created!!

Please check on your end.

we need to be able to create new pages!!

Thanks

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #138964

Yes, you are right. New pages cannot be created. I have fixed it. Please install this backup and check now.

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AM
Adam Minic
Accepted Answer
2 years ago #139009

Hi Ofi Khan,

We need to know how to resolve the issue, So we could resolve similar issue by ourself in the future.

Please explain the fix,

Thanks

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AM
Adam Minic
Accepted Answer
2 years ago #139389

Hi Ofi Khan,

Thanks for your help

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #139390

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on 

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

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