After the installation of Joomla 5, updates for PageBuilder are no longer displayed - Forum | JoomShaper
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After the installation of Joomla 5, updates for PageBuilder are no longer displayed

Asked by Christian 2 years ago Last activity 2 years ago

Before J5, I got the update to PageBuilder 5.2 displayed, but did not perform it.

After I updated Joomla from 4.4.0 to 5.0.0, the update was no longer displayed.

This has already happened with two websites.

I have carried out all the bug fixes in the article https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting. The update to PP 5.2 is not displayed.

What can I do so that the updates are displayed again?

1 reply

Rashida Rahman Staff
2 years ago

Hi there!

Sorry for your issue.

It is looking good at our end: https://prnt.sc/q_fqyQQCAdm8

Would you please recheck that if the email and license key are in the settings well and safe?

https://www.joomshaper.com/documentation/sp-page-builder/how-to-tips#how-to-add-the-license-key-and-activate-pro-feature

You may try also to remove them, save, clear both Joomla and browser caches deeply. Then re-enter them, save, clear caches.

Kindly let us know if it helps!

Best Regards

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