Site With SP Pagebuilder In Joomla 4 - Error Page does No Longer Work - Question | JoomShaper
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Site With SP Pagebuilder In Joomla 4 - Error Page does No Longer Work

web2use

web2use

SP Page Builder 3 years ago

Hi there

Something strange: After install and use SP Pagebuilder in my site (Joomla 4), the error Pages of any Template is no longer working.

If the homepage of my site is a menu item with a pagebuilder-page, the errorpage is not working. If i change the homepage to a normal article, the error page works properly.

Does anyone have any idea what is wrong?

Best regards, Matthias

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20 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #48655

Note: Don't delete the video

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #48430

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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web2use
web2use
Accepted Answer
3 years ago #48614

see below.

i observe this behavior on all Joomla4 sites with Pagebuilder.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #48623

I need your help. Cause, Can't understand what exactly does not work. Can you share an screencast video? Thanks

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web2use
web2use
Accepted Answer
3 years ago #48626

The problem is the following:

  • if the homepage of the site is a normal Joomla Article or Category blog, the errorpage works properly: If i test it with an URL, that not exists, Joomla displays the normal error Page.
  • if the homepage of the site is Pagebuilder-Site, there is no more errorpage. If i test it, with an URL, that not exists, Joomla displays allways the homepage.

i have testet it on several sites with joomla 4 and sp pagebuilder, and the problem is the same on every site

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #48634

Can you share a screencast video? In the meantime, will you please produce the same issue here

http://helix-framework.org/administrator

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web2use
web2use
Accepted Answer
3 years ago #48652

Hi Toufiq

i have tested it on helix-framework.org, and the problem is the same.

See screencast below

https://youtu.be/tNHaJE42Uzw

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #48654

Got it your issue. I have added your issue in our working board. I hope developer team will fix it as soon as possible for production package. Thanks

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AU
Andrey Uvikov
Accepted Answer
3 years ago #48839

I said about this problem more than one month ago. But support have added it to their plan just now https://www.joomshaper.com/forum/question/8755

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #48863

I hope it will fix as soon as possible. Thanks

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AU
Andrey Uvikov
Accepted Answer
3 years ago #50963

It's not fair. You have fixed a bug for a future product. But they didn't fix it for us. Your customers are at the bottom of the priority list. How is it?

SP Page Builder 4.0 Alpha 2 Route System for Joomla 4 Previously when a page didn’t exist, instead of showing a 404 error it used to redirect to the same page. This issue with the URL routing has been resolved in this release.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #51211

@Andrey We just released Page Builder 4 Alpha 2. I think you aren't clear about alpha 2 and stable version. Thanks

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AU
Andrey Uvikov
Accepted Answer
3 years ago #51217

@Toufiq Yes I am. You resolved this problem on Alpha. What prevents you from doing the same in our case?

I have been waiting SPPB release 2 month with *Previously when a page didn’t exist, instead of showing a 404 error it used to redirect to the same page. This issue with the URL routing has been resolved in this release.

But you are ignore this problem. You are delay desicion/

If I'm wrong, convince me.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #51220

We have fixed the 404 redirect issue on our end and its testing process. Hope so it will release today or tomorrow. Don't make confusion with Page Builder 3 and 4. Thanks

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AU
Andrey Uvikov
Accepted Answer
3 years ago #51223

Thanks.

May be If you gave more information about the status of the problem solution, I nervous less than I am now.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #51253

Main User question:

Something strange: After install and use SP Pagebuilder in my site (Joomla 4), the error Pages of any Template is no longer working.

If the homepage of my site is a menu item with a pagebuilder-page, the errorpage is not working. If i change the homepage to a normal article, the error page works properly.

We have fixed our end and we will release it today or tomorrow.

If you have any problem create new forum post.

Thanks

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AU
Andrey Uvikov
Accepted Answer
3 years ago #51268

I created but nothing happened!!!

TWO MONTHS!!! AND I WAS WAITING PATIENTLY

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #51272

Give me link

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AU
Andrey Uvikov
Accepted Answer
3 years ago #51283

First answer was on 13 nov 2021 http://prntscr.com/26c0t0z

link to branch https://www.joomshaper.com/forum/question/8755

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #51286

I am sorry for that, we will release it today or tomorrow. Thanks

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