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Site with SP Pagebuilder in Joomla 4 - Error Page does no longer work

Asked by web2use 4 years ago Last activity 4 years ago

Hi there

Something strange: After install and use SP Pagebuilder in my site (Joomla 4), the error Pages of any Template is no longer working.

If the homepage of my site is a menu item with a pagebuilder-page, the errorpage is not working. If i change the homepage to a normal article, the error page works properly.

Does anyone have any idea what is wrong?

Best regards, Matthias

Accepted answer

Marked as the solution
Toufiq Senior Staff

Note: Don't delete the video

19 more replies

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

web2use Asked this
4 years ago · edited

see below.

i observe this behavior on all Joomla4 sites with Pagebuilder.

Toufiq Senior Staff

I need your help. Cause, Can't understand what exactly does not work. Can you share an screencast video? Thanks

web2use Asked this

The problem is the following:

  • if the homepage of the site is a normal Joomla Article or Category blog, the errorpage works properly: If i test it with an URL, that not exists, Joomla displays the normal error Page.
  • if the homepage of the site is Pagebuilder-Site, there is no more errorpage. If i test it, with an URL, that not exists, Joomla displays allways the homepage.

i have testet it on several sites with joomla 4 and sp pagebuilder, and the problem is the same on every site

Toufiq Senior Staff

Got it your issue. I have added your issue in our working board. I hope developer team will fix it as soon as possible for production package. Thanks

Toufiq Senior Staff

I hope it will fix as soon as possible. Thanks

Andrey Uvikov

It's not fair. You have fixed a bug for a future product. But they didn't fix it for us. Your customers are at the bottom of the priority list. How is it?

SP Page Builder 4.0 Alpha 2
Route System for Joomla 4
Previously when a page didn’t exist, instead of showing a 404 error it used to redirect to the same page. This issue with the URL routing has been resolved in this release.

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