Revibe Site Upgrade Shows Error Page 404 Cannot Access Protected Property Joomla\CMS\Menu\MenuItem::$params - Question | JoomShaper
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Revibe Site Upgrade Shows Error Page 404 Cannot Access Protected Property Joomla\CMS\Menu\MenuItem::$params

AK

Andrew Kato

General 1 month ago

Just upgraded my site that is using helix 3 and revibe to newer templates and joomla 4.4.13 andhelix 3 3.0.5. But wheni launch the website on https://ailogistiqueltd.com/ it shows error page 404 Cannot access protected property Joomla\CMS\Menu\MenuItem::$params . Please click the link and see the error and advise.

Thank You

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9 Answers
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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #203376

It’s great to hear that your issue has been resolved. Please, create new post.

If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #203301

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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AK
Andrew Kato
Accepted Answer
1 month ago #203306

Hi Kabir,

Thank you for your help. I have shared credentials for your action

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #203321

Hello,

I have fixed the issues on your site. To see the changes take effect, please clear your cPanel cache, Joomla cache, and browser cache.

Once done, let me know if everything is working as expected.

Thanks,

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AK
Andrew Kato
Accepted Answer
1 month ago #203341

Hello,

I have done what you said above clearing caches, but still the error is same.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #203356

Did you clear cache from your cPanel/Hosting?

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AK
Andrew Kato
Accepted Answer
1 month ago #203365

Yes,

Cleared all cache as you requested

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #203368

Your site is live: https://prnt.sc/RDMggvGW3XEr

Thanks

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AK
Andrew Kato
Accepted Answer
1 month ago #203372

Thanks Kabir,

Site is now working well.

By the way i host Couple of sites and currently updating them. Some am successful and other like this have varying issues. Can i share for another on this thread or raise new ticket afresh?

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