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Pagebuilder Pro tabs not working within other component, Event Booking

Asked by Donal Lyne 2 years ago Last activity 2 years ago

I am currently migrating a J3 site to J4. For years, I have used Pagebuilder tabs to show content within an Event Booking event, by using a loadposition to load a PBPro module which contained a tab. This always worked well

Since I migrated to J4 and latest PBPro, the tab appears in the event page, but only the content for the first tab loads. If I view the tab module in PBPro and preview the tab, the content for all tabs loads, which leads me to believe it is an issue with the module being within another component.

I've included a link to an example page in the hidden content. There should be content, similar to the first tab item, when you click on the 2nd tab item.

Any help you can offer is greatly appreciated.

6 replies

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Donal Lyne Asked this
2 years ago

Hi,

I have done some more experimenting. The tabs work fine until I have a module under tab 1 and a different module under tab 2. As soon as I add the 2nd module under tabs, then only the first tab will load content. Can you please connect and see if you can help?

I've given the links to our test site, so feel free to experiment. If you need to make changes, then we will need to know what they are so we can make them on our live site. Thanks

Toufiq Senior Staff
2 years ago

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I think it occurred for the third-party extension causes. Cause, you have loaded a slideshow module inside the tab.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Donal Lyne Asked this
2 years ago

Hi, thanks for the response. Sorry, I don't quite understand... do you believe the issue is being caused by Event Booking or the Slideshow module?

Toufiq Senior Staff
2 years ago

you believe the issue is being caused by Event Booking or the Slideshow module?

Yes

Donal Lyne Asked this
2 years ago

Thank you, I have now confirmed that the issue is being caused when I add a JoomShaper slideshow module to the tabs. I have tried with other modules and everything works as expected. If I add a slideshow directly to the tabs, then there is no issue... the problem only occurs if the slideshow is in a module.

I need it as part of a module, as the slideshow is used in a number of places, and I don't want to have to maintain a number of different slideshow instances.

Now that we know that it is JoomShaper component that is causing the problem, can you please assist?

Thanks,
Donal

Toufiq Senior Staff
2 years ago

Did you change administrator login details?

Username and password do not match or you do not have an account yet.

Donal Lyne Asked this
2 years ago 
Hi, no the credentials are correct, and repeated in hidden message
Donal Lyne Asked this
2 years ago

Thanks for confirming what I said before: "I have now confirmed that the issue is being caused when I add a JoomShaper slideshow module to the tabs. I have tried with other modules and everything works as expected. If I add a slideshow directly to the tabs, then there is no issue... the problem only occurs if the slideshow is in a module.

I need it as part of a module, as the slideshow is used in a number of places, and I don't want to have to maintain a number of different slideshow instances."

. the issue only exists when I include a slideshow within a module with the tabs. Why is this now broken, when it worked previously for me for years? Is there anything JoomShaper can do to fix this bug?

Is there anything I can do to get latest Pagebuilder to support slideshows in modules within tabs?

Toufiq Senior Staff
2 years ago

We will improve it in the future update. At this moment avoid to use module inside module. Thanks

Sascha Heising
2 years ago

Hi there,

we are facing similar problems with the tabs addon. When using it we run into a "this page doesn't exist" error message. Strange behavior is shown.

First, after adding tabs (as it is out of the box without any customization) to an existing page, the page crashes (see error above). Second, when we create a blank new page and start by additing tabs first, everything seems to be OK. After adding a 2nd tabs module pages crashes again. Thrid, starting a blank new page by adding several tabs page crashes immeadiately. The error can be triggered by activating/deactivating the tabs module.

Unfortunaltey, this isn't very sufficient and we need to find a layout workaround for tabs, quickly. Considering this post is 1 month old and a similar thread is 14 days old I hope for an update, soon.

We are on Joomla 4.4.2 and Page Builder 5.2.5.

Regards,
Sascha

Toufiq Senior Staff
2 years ago

Will you please provide me the Joomla administrator access to check the issue?

Sascha Heising
2 years ago

How? Via mail? I could setup a temp account.

Toufiq Senior Staff
2 years ago

You need to create new post. Cause, post owner can see your credential.

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