Testimonial Carousel - stars are not showing up - Forum | JoomShaper
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Testimonial Carousel - stars are not showing up

Asked by Timo Biehl 2 years ago Last activity 1 year ago

Hi, since the last update the stars are not showing up on the testimonial posts.

5 replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Timo Biehl Asked this

Thank you for your answer. I put in the higden content.

Toufiq Senior Staff

You do not have access to the Administrator section of this site.

Timo Biehl Asked this

please try it again

Toufiq Senior Staff

Font Awesome was disabled from the Page Builder settings. Please check now. Thanks

Osho Nisarga Foundation

Hi,

I have same issue but when I try to save after enabling Font Awesome it is giving error - Request failed with status code 403.

Toufiq Senior Staff

Could you kindly grant me access to your Joomla administrator area so that I can investigate the issue you're experiencing? Prior to providing access, please ensure that you have backed up your site. Additionally, it's important to note that providing login credentials is entirely voluntary on your part; we respect your decision either way. However, if you do choose to share the login details, it would greatly expedite the resolution process. Thank you for your cooperation.

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