EasyStore. The Order Information does Not Contain All Information About The Buyer. - Question | JoomShaper
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EasyStore. The Order Information does Not Contain All Information About The Buyer.

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Sergey

EasyStore 1 year ago

After an unregistered buyer purchases a product, the order form in EasyStore does not contain information about the buyer's address and phone number. The store cannot deliver the goods to the buyer and the buyer cannot be contacted by phone. How can this be fixed?

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7 Answers
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Sergey
Accepted Answer
1 year ago #142025

After ordering a product, a letter is sent to the buyer’s email containing all the necessary data for contacting the buyer and the address for delivery. Is it possible to duplicate the letter that is sent to the buyer so that it is also sent to the site’s email? How can I do that?

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MiBa
MiBa
Accepted Answer
1 year ago #142261
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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #142269

Hi

Thanks for contacting us and sorry for your issue, You can follow this link below:

https://www.joomshaper.com/forum/question/29567#qa-answer-141289

-Regards.

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Sergey
Accepted Answer
1 year ago #142286

Good afternoon. Thank you. I made the changes, checked, everything works. This is a good decision for me. Maybe you can help me find another solution? The site has been translated, however, when filling out the order form, the buyer sees the untranslated “Cash on Delivery” when choosing a payment method. What needs to be changed so that the “Cash on Delivery” payment method in the payment method selection form is translated into Russian. Thank you.

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MiBa
MiBa
Accepted Answer
1 year ago #142326

Hey Sergey, edit components\com_easystore\src\Traits\Checkout.php at line 32 'params' => json_encode(["title" => "Change", "instruction" => "Change"]),

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S
Sergey
Accepted Answer
1 year ago #142440

Good afternoon. Thank you. I changed everything, checked it, everything works fine.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #142570

Glad to know that its working. You can now close this post by accepting the answer.

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