Image Carousel Problem After Updating SP Page Builder Pro To Version 5.2.4 - Question | JoomShaper

Image Carousel Problem After Updating SP Page Builder Pro To Version 5.2.4

M

Michał

SP Page Builder 1 year ago

Hi. There is an issue with Image Carousel after updating SP Page Builder Pro to version 5.2.4.

See fotos: before update

after update

There is no problem in the previous version SP Page Builder Pro 5.2.3.

Regards Michal

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57 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #143518

Please check the hidden content fixed package. Thanks

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M
Michał
Accepted Answer
1 year ago #143523

Hello, the fixed version 5.2.4 (8) Sp Page Builder also works on my websites. Regards Michal

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #143541

Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #142638

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

Which page occurred the problem exactly?

Best regards,

Toufiqur Rahman (Team Lead, Support)

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M
Michał
Accepted Answer
1 year ago #142656

Hi, see photos this website: https://mck.skarzysko.pl/

and this website: https://skarzyski-utw.pl

Regards Michal

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #142834

Username and password do not match or you do not have an account yet.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #142835

I have checked by my phone and no problem found.

IMG_6BF7506954DC-1.jpeg

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M
Michał
Accepted Answer
1 year ago #142922

Hi, I have revert to 5.2.3.SP builder

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M
Michał
Accepted Answer
1 year ago #142923
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Davelia
Davelia
Accepted Answer
1 year ago #142679

Hi. I am having the same problem in Joomla 4.4.1 and SP Page Builder 4.2.5, the carousel now shows the images stacked vertically. https://studio56.es/colecciones/cocinas-abiertas-al-salon

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #142836

Site URL doesn't open here.

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S
sarsami
Accepted Answer
1 year ago #142704

Same here all carousels stacked or not showing at all. Have to revert to 5.2.3 SP builder.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #142837

Please share your site URL to check the issue.

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HG
Henk de Gans
Accepted Answer
1 year ago #142715

I have also the same problem en revert to 5.2.3.SP builder

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #142838

Please share your site URL to check the issue.

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HG
Henk de Gans
Accepted Answer
1 year ago #142852

Maybe you can update it to the latest version to see. I have now restored a backup with an old version.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #142938

Username and password do not match or you do not have an account yet.

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S
SomDigitals
Accepted Answer
1 year ago #142866

I also have the same problem con SP Builder 5.2.4 y Joomla 5.0.1.

Url site: https://coiticv.org/

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #142939

Will you please provide me the Joomla administrator access to check the issue?

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S
SomDigitals
Accepted Answer
1 year ago #142952

Hi Toufiq, I add administrator access in hidden content. Greetings.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #143025

Administrator URL redirect me on home page.

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S
SomDigitals
Accepted Answer
1 year ago #143039

Please use the full url as I put it in the hidden area

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S
sarsami
Accepted Answer
1 year ago #142880

I have had to revert back to 5.2.3(website looks hideouse with non working image carousel). I use Starup Landing template but with 5.2.4 image carousels in that template does not work.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #143026

Will you please provide me the Joomla administrator access to check the issue?

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R
Reinhard
Accepted Answer
1 year ago #143193
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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #143340

On this website where should i check your "image carousel".

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R
Reinhard
Accepted Answer
1 year ago #143577

Hi Toufiq, I am unsing the "image carousel" several times on my website. When are you going to publish an update for SP to fix this issue?

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Hans Peter Betzler
Hans Peter Betzler
Accepted Answer
1 year ago #143352

Hi Toufiq, happy new year! i am having the same issue on: [https://gastronomiecoach.andreas-moebius.de/videokurse/videoinformation]

The images are being stacked, looks like the sp_carousel.js needsto be fixed...

Please see the image:

Kind regards Hans Peter Betzler

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #143400

Will you please provide me the Joomla administrator access to check the issue?

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HG
Henk de Gans
Accepted Answer
1 year ago #143449

Sorry, I had a topic about this myself and a colleague had responded to it. She updated SP again and everything seemed to be fine. Since today, both carousels on my homepage are no longer running. Same problem as before. This after I replaced an image today(not a image in the caroucel). Would you like your support or should I go back to the old version?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #143511

Developer team is checking your issue. I will get back to you soon. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #143516

Please check now. Thanks

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HG
Henk de Gans
Accepted Answer
1 year ago #143526

Sorry the problem is still there.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #143538

Clean cache then check again. Thanks

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HG
Henk de Gans
Accepted Answer
1 year ago #143548

Great, working fine now. But what was the problem?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #143549

There was coding issue. We just added fix in our end then installed the fix package. We will release it soon. Thanks

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HG
Henk de Gans
Accepted Answer
1 year ago #143551

Thank you, your support is really perfect!

Greeting, Henk

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Hans Peter Betzler
Hans Peter Betzler
Accepted Answer
1 year ago #143452

Hi Toufiq,

thank you.

Kind regards Hans Peter Betzler

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #143512

I have found the issue. Please allow me time. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #143517

Please check now.

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Hans Peter Betzler
Hans Peter Betzler
Accepted Answer
1 year ago #143592

Hi Toufiq,

now you are my star again for 2024 :)

Now it looks as before and its working!

I just saw one with white background but not to wory I can fix it I think :)

Thank you!

Kind regards Hans Peter Betzler

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #143641

You are most welcome & Thanks

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O
OHL
Accepted Answer
1 year ago #143529

I also have this problem at my website www.onehourlockup.nl (homepage - two addons).

I know this is an old site (I'm preparing a new one, but that takes time) but I hope there is a solid solution for this as many people seem to have this problem. Site credentials given in 'Hidden content'.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #143540

Please check now and let me know. Before check, Please clean cache from your Joomla cache settings. Thanks

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O
OHL
Accepted Answer
1 year ago #143543

My problem is solved, thank you.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #143545

You are most welcome

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #143553

You're very welcome! I'm delighted to hear that you find the support helpful. If you have any more questions or need further assistance, feel free to ask. We're here to help!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #143639

Please check now.

Download this fix package and install on your site. Thanks

https://drive.google.com/file/d/1-0ZVvAHm3kn2MtfCRdqD4CaGMiU2hgjd/view

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R
Reinhard
Accepted Answer
1 year ago #143654

Everything is fine. Thanks for your great support, as usual! :-)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #143662

You are most welcome & Thanks

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Kurt Wündsch
Kurt Wündsch
Accepted Answer
1 year ago #143703

Hi! Have the Same Problem written top. Where I can get the fixed Version for Page Builder Pro 5.2.4?

Thanks for Info. Kurt

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PT
Prince Thomas
Accepted Answer
1 year ago #143868

I've installed the update above and i still get the same issue... please help!

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PT
Prince Thomas
Accepted Answer
1 year ago #143869
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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #144005
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M
Michał
Accepted Answer
1 year ago #143900

Clean cache from your Joomla cache settings.

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