Error - When Trying To Open Joomla Backend Or The Live Site. - Question | JoomShaper

Error - When Trying To Open Joomla Backend Or The Live Site.

nagesh

nagesh

Template 2 years ago

Error - when trying to open Joomla backend or the live site.

Showing "error" for both joomla backend as well as live site.

0
2 Answers
E
Eleanora
Accepted Answer
2 years ago #143068

Hi Nagesh,

[ I do not work for JoomShaper ]

If you want to have the help of anyone and/or of JoomShaper, you need to provide a bit more information ;)

These would be helpful in helping you figure out the issue:

the domain name, Joomla version, Joomla Template Provide/Company, [i.e. JoomShaper, RocketTheme etc] Joomla Template Name and version, PHP version, MySQL version,

The error message in full.

Bonus: SP PageBuilder version if used/installed SP EasyStore version if used/installed.

Good luck.

Cheers,

E.

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #143264

Hi,

Thanks for contacting us and sorry for the delayed reply. Glad to know that your issue is fixed now. And thanks Eleanora for helping him. It's amazing to see that users are helping each other. Such an amazing community we have. Appreciate it.

-Regards.

0