Page Builder Pro Tabs Addon Not Working Properly - Question | JoomShaper
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Page Builder Pro Tabs Addon Not Working Properly

Alan

Alan

SP Page Builder 1 year ago

I'm not sure when the Page Builder Tabs Addon quit working properly, but at some point after upgrading Joomla to V.5 and the Page Builder Pro to V.5 the tabs addon began behaving strangely. The first THREE tabs open normally, but the rest will not open to their respective text blocks. They all continue to display the content from Tab #3. I folowed the recommended troubleshooting process but nothing changed. I switched Text Editors as well from TinyMCE to JCE Editor bt that did not help. At this point, I'm at a loss. Any suggstions/help would be greatly appreciated.

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6 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #143808

There was extra div on third tab

https://prnt.sc/dzym_KMTgM_g

Please check now. Thanks

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Alan
Alan
Accepted Answer
1 year ago #143819

Thanks so much for your help. I didn't catch that div issue when I looked right at it. It looks great. Thank you! Alan

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #143950

You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.

To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.

As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.

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We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.

Best regards,

Toufiqur Rahman

Team Lead, Tech Support (JoomShaper)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #143710

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I have checked my end & finilize that you have used table code inside the text addon. If you want to use the html code then you should add raw html addon instead of text addon.

Only text

https://prnt.sc/vAM56EZdHkvg

Best regards,

Toufiqur Rahman (Team Lead, Support)

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Alan
Alan
Accepted Answer
1 year ago #143733

Toufiqur, I've converted all of the tabs from the Text block to a Raw HTML block (I copied the source code from the text block and inserted it into the Raw HTML block, then removed the text block), and now only have Raw HTML blocks for each of the tabs. However, nothing has changed. The tabs still do not switch content after the third tab. Sorry for the problem! Alan

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #143778

I have shared your page JSON file to our developer team. Please allow me time. Thanks

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