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password reset (from email link) 500 Error - behavior::formvalidation not found

Asked by afavaro 2 years ago Last activity 2 years ago

shaper_helizìx3Template - Just completed transition from Joomla 3 to 4. Receiving the following error on user password reset (from email link) 500 Error - behavior::formvalidation not found. I have tried to remove any residual template overrides from J3, but this has not correct the issue. www.sito.avis-scorze.com Thanks for any help.

where can I find this file? because I cannot find it

I saw that you have already answered this question in the past, but I can't find the file.
Maybe I should look.

2 replies

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Paul Frankowski Senior Staff
2 years ago · edited

Hi Afavaro,

  1. First make sure that you deleted/renamed this folder:
    templates\shaper_helix3\html\com_users\reset
  2. Remember to resend "reset" message using link "Hai dimenticato la tua password?"
  3. Then check inbox and click on link from email.
  4. If still will be problem, change/switch template from Helix3 to default Casiopea, and try "reset" procedure again. If even that will not help -> forum.joomla.org.

BTW

This is the only way how Helix3 override reset view. If folder is deleted, Joomla core files are used.

afavaro Asked this
2 years ago

perfect I solved it.
very kind

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