Blank Screen When Trying To Edit A Menu In Admin - Question | JoomShaper

Blank Screen When Trying To Edit A Menu In Admin

GC

Georgios Chatzigeorgiou

Helix Framework 3 months ago

Hello, i am using joomla 5.0.1 with latest version of sppagebuilder and helix framework. until today everything was working fine. I tried to edit a menu in admin and a white blank page appears. Not in every menu but in some even if i delete the menu and remake it, same thing happens. If i turn on debug, it works fine

can you please help?

i haven't installed any plugin or settings.

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1 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 months ago #144463

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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