Blank screen when trying to edit a menu in Admin - Forum | JoomShaper
Staff replied Helix Framework

Blank screen when trying to edit a menu in Admin

Asked by Georgios Chatzigeorgiou 2 years ago Last activity 2 years ago

Hello, i am using joomla 5.0.1
with latest version of sppagebuilder and helix framework.
until today everything was working fine.
I tried to edit a menu in admin and a white blank page appears. Not in every menu but in some
even if i delete the menu and remake it, same thing happens.
If i turn on debug, it works fine

can you please help?

i haven't installed any plugin or settings.

1 reply

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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