Menu Item Edit Blank Page With Helix Framework - Question | JoomShaper

Menu Item Edit Blank Page With Helix Framework

EM

Evergreen MTB

Helix Framework 2 months ago

Hi, I am unable to edit some menu items in the admin UI - get a blank screen. Doing some research, it turns out the Helix framework can cause this sometimes. We use the Helix 3 template.

I disabled the Helix Framework system plugin to experiment, and sure enough, I can now edit menu items just fine. Is there anything I can adjust to prevent this? Thank you so much!

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5 Answers
EM
Evergreen MTB
Accepted Answer
2 months ago

Actually, just had a thought - I disabled Helix 3 template and framework, and installed Helix Ultimate framework + template, and voila, no longer an issue. It'll take us some significant effort to migrate the custom CSS to Helix Ultimate, but we've been wanting to do it for a while now, anyway, so this is a good "kick in the butt" if you will : )

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Ariba
Ariba
Accepted Answer
Support Agent 2 months ago

Hello

Sorry for the inconvenience.

Have you updated Helix framework?

Could you kindly provide a screenshot of the issue for better understanding?

You can use the tool for uploading image here: https://imgur.com/upload

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EM
Evergreen MTB
Accepted Answer
2 months ago
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Ariba
Ariba
Accepted Answer
Support Agent 2 months ago

Thank you for the screenshots

Can you provide me your admin access please? Use the hidden mode to share the log in credentials.

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EM
Evergreen MTB
Accepted Answer
2 months ago

Thx, some info in Hidden Content

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