Hello Stefan

Apology for the inconvenience. Please share your SUPER USER access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

See hidden comment in my first post

Sorry, I can't work here:

https://prnt.sc/F0nrj_SoRhu-

Whats this? Correct URL is https://ituepfelchen.net/

I shared a screenshot. Please check this and enable the access. I need to check SP Page Builder settings. Enable the access for me and I will check your issue.

prnt.sc/F0nrj_SoRhu-

Hi there, sorry for the delayed answer. I added your user to the super user's group. Obviously administrator was not enough!? Should work now, please check.

Cheers, Stefan

Hi Ofi,

Thanks for your help, it is working again.

For the records: I compared the settings. The only difference: the "old" OAuth-URI had a "www." before the address. Obviously there was a change in one of the last updates of Joomla and/or SP Pagebuilder Pro, so that this URI no longer worked with www?

Cheers, Stefan

You are welcome 😊

It could be the issue with the Facebook Developer Apps.

Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

Hi Ofi,

same problem again today without changing anything! Very annoying! Could you please help?

When trying to create a new token a popup with an error message occurs:

"App not active" "This app is currently not available and the app-developer is informed. You can login as soon as the app is available again."

What's this?

Please check the same solution. It should fix it.

Nope. I would have bothered you if this solution would have solved this. I checked it again and I am getting a different message now:

"Feature not available: You currently cannot login via dfacebook to this App as we are updateing details for this app. Please try again later"

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

I re-activated your user again. See credentials in hidden content.

I have checked with my access. It works fine. Please check your API version.

https://prnt.sc/OYnaGVIkXAXM

My API Version was 19.0. Changed it to 18. Same bevhaviour....

Can you change it lower version like 11.0? We had an issue with 16.0 version. However, there should no issues now with any versions. Please try another versions and check on which version it works.

The lowest version is V15.0. I changed it to 15, but the same behaviour. I did not change anything after the last update I did with you to make it work again.

Interesting! I do not have any clue. However, let's check it. This is my settings. Please match it with yours.

https://prnt.sc/-lNHBnAweCB8

https://prnt.sc/mQoj3LrtKxxD

Also, you must add Valid OAuth Redirect URIs. I hope that you already know this.

I have the same settings: Does not work. I hate facebook!

https://prnt.sc/rokL13b31sgX

Please toggle it and check what happens.

https://prnt.sc/SWc3FJbYUzBv

No success:

https://prnt.sc/xSATMPjMCukx

https://prnt.sc/BkBNujPcd5yx

Okay, let's try this again. Please add this URL(in the hidden content) in Facebook Login for Business settings and then generate the token.

You can also try another thing. Uninstall SP Page Builder and install it again. Sometimes this works like a magic.