Problem With "Person" Addon - Images Not Shown Anymore (after Update OneClip Template) - Question | JoomShaper
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Problem With "Person" Addon - Images Not Shown Anymore (after Update OneClip Template)

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Edi

SP Page Builder 4 years ago

Hello Joomshaper team, we made the template update for Shaper_oneclip a few days ago. Now the photos in the SP "Person" Addons on the HOME page ("Corporate" in the Page Builder) have disappeared. How can I fix this? Best regards Edi

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7 Answers
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #15165

You are welcome. I have gone to this location: templates/shaper_oneclip/sppagebuilder/addons/person and renamed site.php file. Now the addon is loading from the SP Page Builder.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #14738

Hello Edi

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

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Edi
Accepted Answer
4 years ago #14741

Hi Ofi, see login data below in hidden content.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #14744

Your issue is fixed now. Please check your site.

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Edi
Accepted Answer
4 years ago #14746

Dear Ofi, great, it works again, thanks a lot for your very quick help! How did you fix ist? Was the template update the reason or another? Best regards Edi

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Edi
Accepted Answer
4 years ago #15168

Dear Ofi, thanks for your answer. And good to know how you fixed it. Best regards from Hamburg edi

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #15170

You are welcome

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