" 404 - Error: 500 Behavior::caption Not Found.". What Can I do To Overcome This Problem Please ? - Question | JoomShaper

" 404 - Error: 500 Behavior::caption Not Found.". What Can I do To Overcome This Problem Please ?

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CHRIS

Template 1 year ago

I would like your help with a problem i am experiencing. I am using the template manufracturer and my problem is that when I go to create a new option in the main menu (e.g. blog category) and while it registers it normally, when i go to select this link in front end, then it returns " 404 - Error: 500 behavior::caption not found.". What can I do to overcome this problem please ?

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12 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #145122

You are welcome ๐Ÿ˜Š

There will be no issues. We will fix the template in the next release. Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

I have a humble request too. It would be very kind of you if you can manage some moment to give us feedback onย 

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #144917

Hello CHRIS

Apology for the inconvenience. Please update Helix Plugin on your site. This should solve the issue.

Best regards

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C
CHRIS
Accepted Answer
1 year ago #144919

I have the latest version (2.0.18) installed. I reinstalled the Helix plugin but the problem remains

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #144940

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

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C
CHRIS
Accepted Answer
1 year ago #144942

administrator access in hidden content

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #144959

I have modified this file:

templates/manufacturer/html/com_content/category/blog.php

and

templates/manufacturer/html/layouts/joomla/content/readmore.php

Please check it now.

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C
CHRIS
Accepted Answer
1 year ago #144961

Thank you very much ! The link works, but when I click on a blog article, it still shows me a behavior::caption not found problem.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #144981

okay. Now I have modified this file:

templates/manufacturer/html/com_content/article/default.php

Please check now.

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C
CHRIS
Accepted Answer
1 year ago #145074

Thank you very much ! It seems to work normally. I would just like one more question. If I update the template in the future to a newer version, will these changes be lost and the problem reappear ?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #145125

You are welcome ๐Ÿ˜Š

We will fix the issue in the next version. So, updating will not affect you.

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edumarinho
edumarinho
Accepted Answer
1 year ago #146644

Hello

I have the same problem with the Manufacturer template. The problem is that they dont indicate that you have to modify the files for it to work. The idea of the Forum is to give us the procedure so that we dont have to ask again and take a long time to respond. If you can please tell me what changes need to be made to the blog.php, readmore, php and default.php files. Thank you

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #146753

Hello edumarinho

Please post a new question regarding your issue. We will check and help you. We will overcome the issue in the next update. So, you won't have to wait for the fix.

Best regards

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