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php not possible

Asked by Grethe Lambrecht 2 years ago Last activity 2 years ago

helix ultimate
on all my websites I cannot upgrade to either 8.1 or 8.2
among others

Accepted answer

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Paul Frankowski Senior Staff
2 years ago · edited

Do not write to "hotel" but add topic on Akeeba support or/and write to Hosting support :)

Sorry, but we cannot help more for the reasons mentioned earlier. However, we hope that the problem will be solved quickly. I wish you luck.

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Toufiq Senior Staff
2 years ago

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. After upgrade PHP version any problem occurred?

Best regards,

Toufiqur Rahman (Team Lead, Support)

Grethe Lambrecht Asked this
2 years ago · edited

I am not sure I understand
have you corrected anything?
then I need correction on 4 other sites!

I get this, when I try to upgrade to 8.1. or 8.2

En fejl er opstået (a mistake has occurred)

0 Undefined constant "Akeeba\Engine\Util\AesAdapter\OPENSSL_RAW_DATA"
Paul Frankowski Senior Staff
2 years ago · edited

Hi Grethe,

  1. Helix Ultimate (new) + SPPB Pro 5.2x works totally OK on PHP 8.1, PHP 8.2 - I have over 10 sites on that. And I can prove it and bet $10 per domain on that!
  2. Error message you have "Akeeba\Engine...." is from Akeeba extension (!). Have you uninstalled all old Akeeba plugins after Joomla 3 > 4/5 upgrade, if not - do it. I strongly suggest to make investigation and check Akeeba support forum. Not all problems are always caused only by us.

UPDATE after 60sec of research ;p

The Akeeba Support Answer: https://www.akeeba.com/support/akeeba-backup/36349:undefined-constant-akeeba-engine-util-aesadapter-openssl-raw-data.html

It seems that this time you need Hosting Support for OpenSSL.

Grethe Lambrecht Asked this
2 years ago

I am not sure what to do. I have uninstalled Akeeba. Upgraded to 8.2 everything's fine.
installed Akeeba - but same errors.
I have written to my hotel

Grethe Lambrecht Asked this
2 years ago

sorry. I meant hosting! :-)

Grethe Lambrecht Asked this
2 years ago

I communicated with hosting. AND they have a problem with 8.1. and 8.2. together with their openssl
WHAT happens with Helix and extensions - if I deactivate openssl to my sites under Joomshaper??

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