Variables Not Fteching Data In Email - Question | JoomShaper

Variables Not Fteching Data In Email

Parashuram

Parashuram

EasyStore 3 months ago

Hiu

In email variables are not fetching data

Refer screenshot. Admin also getting same copy of the email for orders, is there any way to trig admin notification in different email body?

https://1drv.ms/i/s!Ak_uDQSflYp9i_5FFzzhsl74QbYMXQ?e=52nMFl

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9 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 months ago #146214

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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Parashuram
Parashuram
Accepted Answer
3 months ago #146350

I added Login Credentials in Hidden content

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Parashuram
Parashuram
Accepted Answer
3 months ago #146351

Hi

Please let me know if you need Hosting access.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 months ago #146424

I have checked the order and no issue found that you have mentioned on your post.

https://prnt.sc/D1ntHd6GaJ_w

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Parashuram
Parashuram
Accepted Answer
3 months ago #146426

Here is the screenshot

I marked the fields which are not correct. But in Admin Panel - EasyStore Orders section it is showing correcty.

Below is the screenshots.

https://1drv.ms/i/s!Ak_uDQSflYp9i_5Q8EAkhAU4IsVqww?e=cUWHbB

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 months ago #146458

I am talking about as a user. I have created a register account then checked out your issue no problem found.

https://prnt.sc/D1ntHd6GaJ_w

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Parashuram
Parashuram
Accepted Answer
3 months ago #146460

In ehck language are you comfortable? Check the country name in the screenshot you shared

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 months ago #146485

I have shared your issue to our developer team. Please allow me time. Thanks

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swemmel
swemmel
Accepted Answer
3 months ago #146556

This error I mentioned about 3 months ago and it is still in there? See point 2 in this discussion.

https://www.joomshaper.com/forum/question/29282

Kind regards, Peter

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